Food Service Supervisor
Job Details
Experienced
Ocean Breeze Waterpark - Virginia Beach, VA
Seasonal
None
Any
Description

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Must be able to fulfill all functions and duties of all Food and Beverage Department positions

  • Supervise food and beverage staff to ensure efficient daily operation

  • Conduct pre and post-shift briefings with all Food and Beverage Department employees

  • Ability to properly and safely operate equipment used

  • Initiate and impose disciplinary action according to park policies and procedures

  • Responsible for the conducting in-service and ongoing training of employees to ensure optimal Customer satisfaction in quality, service, safety and efficiency, as well as establishing and maintaining Customer service standards

  • Supervise guest experience to ensure excellent customer service is provided by the food and beverage staff

  • Responsible for the continued compliance with local Health Department sanitation guidelines and codes

  • Responsible for maintaining food and beverage presentation standards at all quick service restaurant and food carts

  • Ensure all park policies and procedures are being followed by all employees

  • Identify concerns and work with management to resolve concerns

  • Maintain a clean and safe work environment for customers and other employees

  • Provide superior customer service to all customers in a polite and expedient manner

  • Assist customers with all questions regarding Ocean Breeze Waterpark including facility layout and amenities

  • Follow all park policies and procedures

  • Other duties as assigned

Qualifications
  • Must be at least 18 years of age or older

  • Experience in department or equivalent supervisory experience preferred

  • Ability to accept guidance and supervision

  • Demonstrate ability to work independently

  • Ability to communicate effectively with public, customers and staff members

  • Be aware, attentive, and work well with others

  • Energy and enthusiasm for long days

  • Ability to work in extreme conditions and take precautions, including hydration, sun-protection and other precautions as necessary

PHYSICAL DEMANDS:

  • Must be able to stand or walk for long periods of time

  • Must be able to lift, carry, move, and/or position items weighing up to or in excess of 50 pounds.

  • Must be able to lift and lower 25 pounds above shoulder level

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