Admissions Supervisor
Job Details
Experienced
Ocean Breeze Waterpark - Virginia Beach, VA
Seasonal
None
Any
Description

Essential Duties and Responsibilities:

  • Must be able to fulfill all functions and duties of all Admissions Department positions

  • Assign duties to admission staff

  • Conduct pre and post-shift briefings with Bag Checkers, Gate Greeters, and Cashiers

  • Initiate and impose disciplinary action according to park policies and procedures

  • Must be able to conduct in-service training sessions as well as any other trainings deemed necessary by the management

  • Supervise guest experience to ensure excellent customer service is provided by the admissions staff

  • Ensure all park policies and procedures are being followed by all employees

  • Identify concerns and work with management to resolve concerns

  • Maintain a clean and safe work environment for customers and other employees

  • Provide superior customer service to all customers in a polite and expedient manner

  • Assist customers with all questions regarding Ocean Breeze Waterpark including facility layout and amenities

  • Follow all park policies and procedures

  • Other duties as assigned

Qualifications
  • Must be 18 years of age or older.

  • Experience in department or equivalent supervisory experience preferred

  • Ability to accept guidance and supervision

  • Demonstrate ability to work independently

  • Ability to communicate effectively with public, customers and staff members

  • Be aware, attentive, and work well with others

  • Energy and enthusiasm for long days

  • Ability to work in extreme weather conditions while taking precautions, including hydration and sun-protection

  • Must be able to work days, evenings, weekends and holidays to meet business needs

Physical Demands:

  • Must be able to sit, stand and walk for extended periods of time

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