Director of Human Resources
Job Details
Headquarters - Oro Valley (Tucson), AZ
Full Time
Bachelor Degree
Some Travel
Human Resources


**To be considered for the position you must complete our application process directly through our website at  Please do not apply through a third-party recruiting website (Glassdoor, Indeed, etc.).**



WNPA is a nonprofit education partner of the National Park Service. WNPA supports parks across the West, developing products, services, and programs that enhance the visitor experience, understanding, and appreciation of national parks. Learn more at


WNPA is committed to its staff, its culture, and achieving optimal organizational effectiveness. The Director of Human Resources works under the guidance of the Chief Operating Officer. This position is described as a “working” director as it requires skills in both strategic development and implementation.  The Director of Human Resources plays a critical role as a key member of the WNPA’s leadership team. This position leads, manages, and executes a full-service Human Resources program and helps to manage the end-to-end employee experience and lifecycle. This position establishes and monitors HR best practices and assures compliance with all applicable labor laws, government and contractual regulations and requirements. Additionally, with the support of a Human Resources Coordinator this manager helps advance organizational goals and priorities while managing core, traditional human resource functions.



This role is responsible for completing the following tasks and any related tasks as assigned:

  • Plans, manages and takes ownership of all WNPA human resources (HR) activities including, but not limited to, employment, employee relations, compensation, recruitment, on-boarding, benefits, 403(b), payroll, workers’ compensation, performance management, safety, policies and procedures and various other employee services.
  • Responsible for business planning and budget development of HR programs.
  • Ensures policies, procedures and HR programs are consistently administered, aligned with organizational goals, and are in compliance with professional, state and federal regulatory requirement and laws.
  • Works closely with home office and field staff to ensure HR topics are managed in a proper and timely fashion. With a customer service approach, helps other managers problem solve and ensures they are informed of applicable WNPA policies and legal responsibilities.
  • Develops and executes WNPA’s employee engagement strategy including, but not limited to, organizational communication, training and development, recognition, retention, and wellness.
  • Continually assesses the employee experience to find areas of friction and recommend processes and/or tools for improvement.
  • Stays abreast of legal developments and trends in the field of human resources in order to effectively guide the organization.
  • Ensures all HR functions, reports, records, and compliance requirements are carried out in an accurate and timely manner.
  • Serves as WNPA’s Safety Officer.  Develops safety initiatives in order to maintain compliance with regulations, raise safety awareness in the workplace, and reduce the risk of accidents and workers’ compensation claims.
  • Evaluates and manages WNPA’s exposure to risks in all areas of HR practices, policies, and procedures.
  • Consults legal counsel, as necessary, to ensure WNPA policies/procedures are compliant with federal and state regulations.
  • Manages all compensation and benefit programs. Researches, makes recommendations for, and manages any ancillary compensation and benefits programs such as incentive programs and non-standard benefits.
  • Collaborates with leadership team to advance strategic and organizational development initiatives.
  • Provides creative solutions to attracting, recruiting, and maintaining WNPA’s workforce.
  • Develops and maintains organization-wide performance management system.
  • Develops and maintain supervisor and staff development and training programs.
  • Maintains a human resources information system that meets the organization’s information and management needs.
  • Ensures that data is maintained, analyzed and communicated as required by WNPA management and/or federal, state, or local regulations.
  • Recommends, develops, and manages a competitive total compensation strategy to support the effective recruitment, development, and retention of association employees.
  • Supports the WNPA volunteer program, including recruitment, selection, and recognition of WNPA volunteer staff. Proactively seeks opportunities for volunteers to advance the organization’s goals.
  • Develops and leads organizational diversity and inclusion initiatives.
  • Perform other related duties and functions as may be assigned.



This role requires advanced to expert knowledge, skills, and/or abilities in the following:

  • In-depth knowledge of and skill in managing complex employment and employee relations issues.
  • Skilled in effectively using a variety of communication processes.
  • Strong communication (written and verbal) and interpersonal skills, empathetic, collaborative, and critical thinker.
  • Project management and customer service skills.
  • Knowledge of and skill in applying the principles, practices and procedures of human resources administration in the areas of recruitment and employment, compensation and classification, employee relations, and employee development and training.
  • Knowledge of and skill in interpreting and applying state and federal statutes and applicable rules and regulations related to the management of human resources.
  • Knowledge and skill in public health crisis management and reporting such as COVID-19 related reporting, monitoring and safety procedures.
  • Read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations.
  • Ability to write for various purposes and audiences such as WNPA policies and procedures, employee communication, partner correspondence and more.
  • Effectively present information and respond to questions from a variety of stakeholders: managers, Board of Directors, employees, regulatory agencies, benefit providers, and others involved in or associated with the HR function.
  • Ability to synthesize complex topics and convey information, concisely in both verbal and written form.
  • Familiar with the requirements of the Fair Labor Standards Act, Occupational Health and Safety Act, Americans with Disabilities Act, Affirmative Action, Worker’s Compensation and other Federal, State, and local regulations affecting employment and employment practices.
  • Diplomatic and effective communication, verbally and in writing, with internal employees as well as WNPA’s board of directors, visitors, members, donors, volunteers, and members of the public.
  • Computer programs including Internet, databases, and Microsoft Office suite (primarily Word, Excel, PowerPoint, Outlook, and SharePoint).
  • Equipment including computers, printers, calculators, multiline touch tone phones, filing cabinets, photocopiers, and dollies.



This role requires the following physical demands with or without reasonable accommodation:

  • Primarily perform work indoors, where temperature is moderate and controlled by office environmental systems. The noise level in the work environment is usually quiet, but may become loud during times of high customer volume or special events. Occasional work may be performed outside under natural conditions. Environment will vary when outside work or travel is required.
  • Sit at a desk for up to eight hours per day. Walking and standing are occasionally required.
  • Make repetitive motions, especially of the hands and wrist (grasp, pinch, type, write) and legs and back (stand, sit, walk, bend, kneel, crouch).
  • Communicate effectively (talk, listen and hear, see both near and far with accurate depth and color perception).
  • Requires manual and finger dexterity to be able to operate all necessary equipment, including computers, printers, multiline touch tone phones, filing cabinets, photocopiers, dollies, and other office equipment as needed.
  • Occasionally lift and/or move up to 25 pounds.
  • Occasionally push and/or pull up to 50 pounds a distance of about 100 feet.



Travel to various WNPA sites or to other events will be required.


Qualifications and Experience

This role requires the following qualifications and/or experience unless otherwise noted:

  • Experience in the same or similar role in small to medium sized organizations. 
  • Bachelor’s degree in Human Resource Management or relevant area of study and five years management experience in the human resources field including expertise in compensation, benefits administration, employee relations, coaching, and regulatory compliance.


  • Bachelor’s degree and seven years senior level experience in the human resources field including expertise in compensation, benefits administration, employee relations and regulatory compliance.
  • Three years experience working in and managing a Human Resources Information System (HRIS).
  • Experience supporting a remote workforce.
  • PHR, SPHR, or equivalent certification preferred.
  • Experience in working in a nonprofit setting preferred.


(This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.)


Western National Parks Association is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, genetic information, veteran status, and other legally protected characteristics.