Peer Support Specialist -CalWORKS
Job Details
TEAM/ACCESS, IHOT, RTT, Working Wellness - Hayward, CA
Full Time
High School
$19.49 - $20.11 Hourly
Nonprofit - Social Services


POSITION TITLE:               Peer Specialist 

DEPARTMENT:                   Adult Behavioral Health Services – CalWORKs Program

REPORTS TO:                    CalWORKs Program Supervisor

FLSA STATUS:                   1.0 FTE, Non-Exempt, Union Position    

COMPENSATION:             $19.49 per hour or $20.11 Bilingual Differential


The Peer Specialist is responsible for supporting clients with a substance use disorder (SUD) by conducting assessments and providing individual and family counseling, psychoeducation, case management, and other support services that help clients obtain employment and self-sufficiency goals.



  • Attend and participate in weekly Family Service Team (FST) meetings with the CalWORKs team, the client and his/her sources of support, and other service providers.
  • Provide assessment and facilitate linkage to resources and services that will support clients’ educational and employment goals.
  • Share personal experience to inspire others towards reaching their personal goals.
  • Develop individualized care plan for each client.
  • Conduct individual and family counseling sessions
  • Conduct assessments and formulate individualized plan driven by the client.   
  • Help clients remove barriers to workforce engagement.
  • Represent clients and intervene on their behalf with public officials.
  • Teach and model strategies for self-care and wellness.
  • Provide consistent outreach and engagement for clients who are new to the program and/or have missed appointments.
  • Develop and implement individual and group educational activities for clients.
  • Participate in all agency activities, meetings, events, etc.
  • Maintain all client files and complete appropriate service documentation.
  • Complete other duties as assigned.


  • Excellent people skills
  • Problem Solving
  • Excellent Oral/Written Communication Skills
  • Excellent interpersonal skills
  • Ethical
  • Team/Collaboration
  • Work Independently
  • Strong organizational skills
  • Filing Paper Management
  • Excellent time management skills
  • Professional


  • Lived mental health and/or substance abuse experience.
  • Drug and Alcohol certification or training preferred.
  • Bilingual English/Spanish preferred.
  • Understanding of trauma and trauma-informed interventions.
  • Knowledge of alcohol and drug prevention and recovery/ treatment programs and principles.
  • Knowledge of and sensitive to diverse populations including the Latino and African American Community.
  • Valid California driver’s license and current automobile insurance.



  • Assumes responsibility for doing assigned work and for meeting deadlines. Completes assigned work on or before deadlines in accordance with directives, policies, standards and proscribed procedures. 
  • Demonstrates an awareness of and sensitivity to clients including cultural and ethical beliefs; and implements care in a thorough, skillful, consistent and continuous manner.
  • Knowledge of community resources for client referrals.
  • Attends work regularly and adheres to policies and procedures regarding absences and tardiness.  Provides adequate notice to supervisor and management with respect to vacation time and time-off requests.
  • Demonstrates knowledge of legal issues including client confidentiality and risk management in all aspects of client care and department functioning.
  • Performs other duties as necessary.


  • Ability to occasionally or frequently stand, walk, sit and reach with hands and arms above shoulders. 
  • Occasionally lift and/or move up to 25 pounds.
  • Handling and moving objects including frequent use of hands or fingers.


  • Full-time, Non-Exempt Position
  • Excellent benefits package including medical/dental/vision benefits, vacation, sick, and holiday leave, life insurance, and 403(b) retirement plan.
  • Work life balance
  • Great working hours
  • Supportive/Collaborative work environment
  • Mileage reimbursement
  • Opportunities for Growth and Professional Development
  • Holiday and employee celebrations
  • Performing general physical activities such as picking up moving, and using objects, tools or controls.
  • Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. 
  • The noise level in the work environment is usually low to moderate