Chief Of Staff
Job Details
World Food Program USA - , DC

Chief of Staff, World Food Program USA, Washington, DC

World Food Program USA is the recognized leader in America’s pursuit to end global hunger, inspiring individuals, businesses, and policymakers to do everything in their power to create a zero hunger world. United Nations World Food Programme assists more than 85 million people in over 80 countries each year. On any given day, WFP has 5,600 trucks, 20 ships, and 92 planes on the move, delivering food and other assistance to those most in need. Consistent with the mission of the United Nations World Food Programme, World Food Program USA works with U.S. policymakers, corporations, foundations, and individuals to help provide financial and in-kind resources and develop policies needed to alleviate global hunger.

This is more than a job; this is a commitment to end global hunger. Are you an effective communicator and project manager? Do you have experience serving as the liaison to a Board of Directors? The Chief of Staff will support the President and Chief Executive Officer in the President’s Office to be the best leader possible. This exempt position will manage 2 direct reports and will report to the CEO. The Chief of Staff must be located in the Washington, DC area to accompany the CEO in the office at least three times a week.


KEY RESPONSIBILITIES: The Chief of Staff (CoS) coordinates activities and implements strategic organizational priorities of the President and Chief Executive Officer (CEO).  The CoS is responsible for the management of the President’s Office including day-to-day operations and communications with internal and external constituents.  The CoS is a member of the Senior Leadership Team and has a critical role in the development and execution of organizational strategic objectives.

The CoS position has three major components: managing activities of the President’s Office, leading coordination for organizational strategic priorities, and serving as liaison to the Board of Directors.


President’s Office Management

  • Supervise administrative support responsibilities provided by the Executive Assistant
  • Manage operational efficiency and effectiveness of the President’s Office
  • Review briefings and meeting materials for the President and CEO
  • Oversee the coordination of the President’s schedule including travel, itineraries, and agendas
  • Work with Senior Leadership Team members to identify opportunities and organize participation by the President and CEO in activities relevant to each key area of the organization
  • Manage communications for the President and CEO, as appropriate
  • Support the President and CEO’s relationship management with key constituents
  • Organize meetings, retreats, conferences, and other special events for the President’s office
  • Serve as Senior Leadership Team liaison to the Management Council
  • Accompany the President and CEO to organizational meetings and events

Strategic Priorities Coordination

  • Coordinate the strategic planning process for World Food Program USA as its project manager under the guidance of the CEO and COO/CFO
  • Collaborate with the organization’s Senior Leadership Team to identify key priorities and develop new strategies
  • Collaborate with Senior Leadership Team members to implement the organization’s strategic goals and objectives consistent with industry best practices
  • Coordinate with the Data Analyst to develop reports and dashboards for the President and CEO as well as the Board of Directors that measures and tracks Key Performance Indicators to evaluate the organizational business model
  • Foster a culture of teamwork and collaboration between the UN World Food Programme and World Food Program USA in support of the “One WFP” initiative that embodies  one team, one goal approach for working together successfully
  • Oversee large, cross-functional, organization-wide projects and initiatives
  • Promote World Food Program USA’s mission throughout the organization through engagement and interaction with UN World Food Programme field teams, in coordination with WFP USA teams

Board of Directors Connection

  • Serve as liaison to the Board of Directors as well as the Governance and Executive Committees
  • Organize meetings, calls, and events for the Board of Directors, committees, and workgroups
  • Coordinate preparation, review, and distribution of meeting materials
  • Develop and maintain the Board of Directors' handbook as well as all relevant documents pertaining to By-Laws, resolutions, and term limits
  • Manage communications with the Board of Directors on behalf of the President and CEO
  • Collaborate with the President and CEO and the Board of the Directors on recruitment, governance, assessment, and engagement
  • Bachelor’s degree and seven to ten years of executive office work experience including at least five years of experience with managing engagement and activities for a Board of Directors
  • Strong passion and commitment to World Food Program USA’s organizational mission and values
  • Ability to contribute strategically to a Senior Leadership Team, work independently to complete assignments and projects, apply tactical skills to effectively manage a complex role, and function proactively to meet goals and deadlines
  • Strong interpersonal and communication skills including proven writing experience that demonstrates a high level of grammar proficiency and proofreading skills
  • Effective problem-solving skills including negotiation and conflict resolution experience
  • Professional discretion and sound judgment in handling confidential information to maintain organizational integrity
  • Windows Operating System experience in a network environment with strong Microsoft Office proficiency necessary, especially Word, Excel, and PowerPoint; Salesforce experience preferable