Development Database Administrator
Job Details
Experienced
Bellevue - Bellevue, WA
Full Time
None
None
Day
Nonprofit - Social Services
Description

Position Summary: The Development Database Administrator works closely with the Donor Services team to maintain the Raiser’s Edge and Convio/Luminate Online databases, produce regular and ad hoc reports and data files, lead efforts to streamline and systematize entry systems, and create efficiencies in entry procedures. Supports the mission, goals and philosophy of Seattle Humane.

Key or Essential Functions:

  • Maintains donor management software and is the leading member of the database management team.
  • Prepares or oversees preparation of monthly reports, lists and/or other data as requested by senior management, development team or other departments.
  • Analyzes data for fundraising.
  • Leads Raiser’s Edge and Convio/Luminate Online data clean up projects.
  • Oversees and manages wealth screening and technology platforms relevant to prospect research.
  • In conjunction with events team, manages event software such as Greater Giving.
  • Stays current with trends in philanthropy and with the technical developments that apply to the profession; communicates and leads Seattle Humane in applying these development systems.
  • Provides input to the annual and strategic planning process; accomplishes assignments by established deadlines.
  • In conjunction with director, submits budget requests for IT/development efforts, and check requests for vendors.   
  • Develops and innovates Standard Operating Procedures; trains and continuously improves SOPs.
  • Supports Donor Services and Accounting teams to ensure that gift data is properly coded.                            

SECONDARY FUNCTIONS:

  • Assists Donor Services as needed with volunteer questions and training.
  • Serves as back up to the Donor Services team for phone coverage and gift entry.
  • Assists with special events as needed.
  • Maintains appropriate files and records. Adheres to the files and records retention policies and procedures. Develops and updates policies and procedures for ongoing and continuous entering, tracking and reporting of donor and gift data.
  • Other duties as assigned such as (but not limited to) errands, meeting or event preparation.

COMMUNICATIONS:

  • Daily verbal or written communication with the Development team and office volunteers.
  • Daily verbal or written communication with other Seattle Humane clients, staff, volunteers and donors in person, by phone, and via e-mail.
  • Occasional written communication and correspondence.
  • Occasional communication with various outside vendors by telephone, fax, email or direct contact.

COMPLEXITY: 

Develops and follows standard operating procedures for recurring work on a daily basis with some diversity. Maintains daily priorities accurately and efficiently, while handling ad hoc tasks as they arise. Must be able to deal with a bustling environment and constant interruptions while concentrating on a task without making errors. In tasks requiring typing and editing, must be detail-oriented to catch errors. Responsible for designing a high level of formal policies and procedures to guide work and medium to high degree of independent judgment needed. High degree of technical expertise and comfort required. Must be able to work independently outside of normal business hours to manage technology upgrades.

Qualifications

Minimum age: 18 years

KNOWLEDGE/EXPERIENCE/EDUCATION OR TRAINING:

  • Knowledge of relational databases
  • Experience working for or with non-profit organizations – a plus
  • Knowledge of Raiser’s Edge NXT, Windows version 10, strongly preferred
  • Experience working with Convio/Luminate Online and Importomatic
  • Intermediate to advanced-level skills with Microsoft Office Suite with emphasis on Excel (pivot tables, v-lookup, visual basic)
  • Experience with creating data visualizations using tools like Tableau or Power BI
  • Exceptional customer service and organizational skills required
  • Ability to communicate clearly and concisely, both verbally and in writing
  • Must have strong attention to detail
  • Self motivation and flexibility
  • Ability to build relationships and work in a team environment
  • Ability to set priorities, meet deadlines and manage multiple projects in a fast-paced, changing environment

LICENSES/CERTIFICATIONS REQUIRED:

  • Bachelor’s degree strongly preferred, or equivalent experience.

PHYSICAL/MENTAL REQUIREMENTS: 

Required to sit for long periods of time and work in front of a computer. Must communicate clearly and concisely both verbally and in writing. Must maintain concentration despite frequent interruptions. Must be flexible in thought and mentally process information quickly. Must exhibit initiative and motivation in performing all duties, detail-oriented, alert, resourceful and compassionate. Must be able to lift at least 30 pounds with or without accommodation.

WORKING CONDITIONS: 

General office environment. Potential hazards are exposure to eye, back and neck strain, frequent fluctuating temperature changes, constant noise and interruptions. General office environment.  May have limited animal handling which presents the potential of animal bites, exposure to zoonotic diseases (diseases that can be transmitted from vertebrate animals to people), animal dander and noise.           

  • Equipment Used:  Personal computer and printer, copier, multi-line telephone, adding machine, fax machine.
  • Work Hours:  Normal business working hours, 40 hours per week with a flexible schedule for occasional evening or weekend hours for meetings or events. Must be available outside of normal business hours for independent systems maintenance and upgrades. With approval, availability to work remotely on an as needed basis.
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