Community Recovery Specialist
Job Details
Family Health/La Clinica Roche A Cri Clinic - Friendship, WI

The Community Recovery Specialist (CRS) is a community based and integrated essential member of the Community Recovery Program team who works with participants, treatment providers and other community partners to encourage the recovery of program participants.  The CRS is responsible for identifying and responding to individuals seeking treatment, connecting them to comprehensive Mental Health/Substance Abuse/Primary Care assessment and monitoring and ensuring ongoing treatment.  This position works with the Program Director and Consortium members in organizing and maintaining community engagement and community advisory bodies.  The CRS works closely with local County Human Services Departments and other community partners to ensure an integrated treatment plan that is person centered and team focused and reflects assessments of both psychosocial and recovery goals.  From intake evaluation through discharge, the CRS provides support, structure, and accountability for the successful recovery of program participants.

Brief and long term consultation with patient, wrap-around care teams and recovery treatment, Case Management and monitoring of Medication Assisted Treatment for OUD/ Methamphetamine UD: including:

  • Facilitate person to person contact with referral source and/or patient within 24 hours of initial contact with immediate guidance of emergency treatment.
  • Facilitate commencement of services within 7 days of initial contact.
  • Consultation and coordination of services with MAT PCPs and treatment team to enhance understanding of the patient and providers, provide decision support for MAT treatment planning and assist in the implementation and monitoring of biopsychosocial treatment plans.
  • Interviews potential patients to assess needs for MAT services or referral elsewhere; counsels or provides recovery services for individuals to assist them in achieving productive social adjustments, reducing the impact of disabling disorders, and facilitating their achievement of living, vocational, recreational, and interpersonal goals.
  • Facilitates Patient-Centered services plan providing coordination of clinical services and case management of patient clinical coordination as a member of a multi-disciplinary team.  Working closely with the patient and providers to assure appropriate types of service are coordinated to assure continuity of care.
  • Assist patient in scheduling and attending all appointments as required and identified in the treatment plan and as necessary for family and support systems. Staff transportation to appointments may need to be provided to assure attendance.                             
  • Confers with and advises patient’s relatives to secure their understanding of and cooperation in treatment and rehabilitation programs.
  • Cooperates, advises and works with other MAT - FHLC staff and outside agencies/practitioners regarding mutual patients.
  • Educates patients and their families regarding their diagnosis, prognosis, treatment, and rehabilitation process.
  • Manages the care of patients by assessing and referring them to public and private providers and monitoring their progress.
  • Assists patients to obtain stable housing, food security, physical health care, benefits, transportation and other enabling services to enhance social determinants of health and improve overall health outcomes. 
  • Provides counseling, assistance and referral as needed for individuals experiencing difficulty in their stage of recovery or life matters.
  • Provide community education on the Community Recovery Center. Conduct outreach to target populations to increase community awareness of services and improve access to care.
  • Participates in an on-call rotation schedule.
  • Other duties as assigned based on programmatic need.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. This position requires an individual, who has the ability to work within the community independently, is able to work under pressure, is analytical and has excellent problem-solving skills. The ability to respect the confidentiality of patient information while performing job duties. Ability to establish and maintain effective working relationships with participants, other staff members, other community service and treatment organizations and the general.

Education and Experience

  • Degree in a Human Services related field or equivalent required.  Substance Abuse Counselor certification or in training status required (Willing to support the acquisition of same for right candidate.)
  • Minimum of one year of applicable experience preferred.  
  • Preference given to those who currently hold a WI Substance Abuse Counselor or Clinical Substance Abuse Counselor license as defined ins. SPS 160.02 (5).

Knowledge, Skills and Abilities

  • Knowledge and solid working understanding of human growth and behavior.
  • Knowledge and solid working understanding of addictions and recovery.
  • Knowledge and solid working understanding of current social and economic problems and the way these problems affect the individual and family.
  • Knowledge and solid working understanding of mental illness, homelessness, poverty, alcohol and other drug addictions, and developmental disabilities.
  • Knowledge of and ability to deliver trauma informed care and motivational interviewing.
  • Ability to acquire and apply a good working knowledge of laws, regulations, and practices pertaining to federal, county, state and city programs.
  • Knowledge and solid working understanding of assistance programs and other resources, how to access them and ways in which these resources may be used by people in need.
  • Ability to relate to people in an unprejudiced and understanding manner with concern for their circumstances and feelings.
  • Capability to prepare and maintain necessary records and reports and to understand and follow oral and written instructions.
  • Ability to participate in and appropriately utilize available weekly supervision.
  • Ability to build coalitions and work collaterally with other related agencies.
  • Strong written and oral presentation skills.
  • Working knowledge of MS Office including Word, Excel, Outlook, PowerPoint, etc.
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