LJA Mission Statement:

The mission of Lake Junaluska is to be a place of Christian hospitality where lives are transformed through renewal of soul, mind and body.

Located in the Smoky Mountains of Western North Carolina, Lake Junaluska is a conference and retreat center that hosts over 50,000 overnight guests annually. We have over 400 lodging rooms, a campground, and meeting space for up to 2,000 people. All of our facilities are located on a scenic 1,200 acre campus which boasts panoramic views, abundant recreation opportunities, and a 200 acre lake. Our market ranges from youth groups to affluent leisure guests primarily from the Southeastern US.

Essential Functions​

• Must possess excellent hospitality skills and a strong desire to foster an attitude of Christian hospitality to “exceed guest expectations”.
• Must know and practice proper food handling methods.
• Prepares meals, utilizing standard approved menus and receipts.
• Prepares meals meeting quantity needs while maintaining excellent food and presentation quality.
• Meets specific needs of calendar and scheduled events (regular and special).
• Safely operates all equipment necessary for food preparation including convection ovens, stoves, meat slicers, chopper, knives, steamers, steam kettles and skillets.
• Maintain product inventory efficiently to reduce product loss due to waste.
• Discuss supply needs to immediate supervisor or Director of Food Service.
• Keep all equipment, storage areas, and work areas clean and maintained to the standards set by the North Carolina Department of Health.
• Wear and maintain clean Lake Junaluska staff uniform.
• Comply with all safety policies, practices and procedures and report any unsafe activities or conditions immediately to supervisor or the Human Resources department.
• Perform other duties and responsibilities as assigned and required.

Knowledge, Skills and Abilities

• A combination of education and experience equivalent to three years experience in institutional food preparation, or an Associates or Bachelor’s degree in culinary arts, and one-year institutional food preparation experience.
• Hospitality experience strongly desired.
• Must have demonstrated good communication skills, client relation skills, and a commitment to providing responsive and conscientious customer service.
• Must be flexible and able to adapt to changing needs, multiple task demands, and work structures.
• Ability to read and comprehend instructions, short correspondence, emails, and memos.
• Ability to effectively present job related information upon request to customers, clients, and employees of the organization.
• Proven organizational skills and interpersonal skills are required.
• Must be able to effectively manage time to complete all necessary tasks in the scheduled time allotted.
• Ability to solve practical problems and handle a variety of customer, clients and employee questions.
• Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule formats.
• Must be willing to work a flexible schedule

Performance/Success Factors

• Be punctual to work and other related functions
• Performs well in a team environment
• Complete work in a timely, accurate, and thorough manner
• Ability to prioritize daily tasks and events.
• Perform routine duties with minimal supervision.
• Provide leadership to other staff through work ethic and the sharing of knowledge and skills.
• Strives for excellence in all tasks and duties and foster an attitude of “exceeding guest expectations”.
• Able to work independently but operate within LJA policy guidelines using independent judgment.

Working conditions

• Moderate physical activity performing strenuous and non-strenuous activities with moderate to occasional loud noise.
• Well-lighted, heated (sometimes extreme) indoor facility with adequate ventilation – Kitchen area.
• Ability to coordinate work, frequently moves about, able to stand for prolonged periods of time, walk, sit, use hands to finger, handle or feel, reach with hands and arms, climb or balance, stoop, kneel, talk to and hear staff and customer requests, and also lifts or otherwise move objects weighing up to 50 pounds.
• Ability to taste and smell for food preparation.
• Must have adequate vision to read recipes and carry out daily activities.

Lake Junaluska is an Equal Opportunity Employer