Recreation Attendant
Job Details
Lake Junaluska Assembly, Inc - Lake Junaluska, NC
Hospitality - Hotel
Essential Job Functions

LJA Mission Statement:

The mission of Lake Junaluska is to be a place of Christian hospitality where lives are transformed through renewal of soul, mind and body.


Located in the Smoky Mountains of Western North Carolina, Lake Junaluska is a conference and retreat center that hosts over 50,000 overnight guests annually. We have over 400 lodging rooms, a campground, and meeting space for up to 2,000 people. All of our facilities are located on a scenic 1,200 acre campus which boasts panoramic views, abundant recreation opportunities, and a 200 acre lake. Our market ranges from youth groups to affluent leisure guests primarily from the Southeastern US.


Essential Functions

  • Must possess excellent hospitality skills and a strong desire to foster an attitude of Christian hospitality to “exceed guest expectations”.
  • Responsibilities will include assisting in all recreation areas such as: pool, boats, mini-golf, shuffleboard, beach volleyball, gym, and recreation equipment rental.
  • Assist guests with watercraft rental to include canoes, kayaks, and stand-up paddle boards.
  • Responsible for retrieving and storing all recreation equipment at the end of the day.
  • Maintain recreation equipment to ensure it is in good working order daily. End of shift cleaning of equipment and general maintenance.
  • Responsible for monitoring the pool deck and bathhouse area and attending to guest needs.
  • In the event of an emergency, must be certified and able to perform the following duties; CPR and/or First Aid, rescue boat operation, lifeguard preferred.
  • Routinely monitor recreation area(s) for cleanliness, areas include but not limited to: pool, bathhouse, beach area, mini-golf course, tennis courts, shuffleboard courts, volleyball and basketball courts, and any other recreation areas as assigned.
  • Responsible for sweeping/blowing leaves off all courses and courts.
  • Responsible for pulling weeds in recreation area as necessary.
  • Comply with all safety policies, practices and procedures and report any unsafe activities or conditions immediately to supervisor or the Human Resources department.
  • Perform other duties and responsibilities as assigned and required to assure the success of Lake Junaluska mission and purposes.

Knowledge, Skills and Abilities

  • A combination of education and experience equivalent to an Associate’s or Bachelor’s degree in Recreation, or a minimum of 1 year relevant experience in camp recreation/activities.
  • Hospitality experience strongly desired.
  • CPR/First Aid certified
  • Valid Driver’s License
  • Lifeguard Certified preferred
  • Must be able to communicate with Pool Manager through a variety of communication methods, i.e. email, text or phone.
  • Must maintain a positive attitude and put the guests’ needs as a top priority.
  • Must have demonstrated good communication skills, client relation skills, and a commitment to providing responsive and conscientious customer service.
  • Must be flexible and able to adapt to changing needs, multiple task demands, and work structures.
  • Ability to read and comprehend instructions, short correspondence, emails, and memos.
  • Ability to effectively present job related information upon request to customers, clients, and employees of the organization.
  • Proven computer skills, organizational skills, and interpersonal skills is required.
  • Ability to solve practical problems and handle a variety of customer, clients and employee questions.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule formats.
  • Must be willing to work a flexible schedule.


Performance/Success Factors

  • Be punctual to work and other related functions
  • Performs well in a team environment
  • Complete work in a timely, accurate, and thorough manner
  • Ability to prioritize daily tasks and events.
  • Perform routine duties with minimal supervision.
  • Provide leadership to other staff through work ethic and the sharing of knowledge and skills.
  • Strives for excellence in all tasks and duties and foster an attitude of “exceeding guest expectations”.
  • Able to work independently but operate within LJA policy guidelines using independent judgment.
  • No evidence of tobacco products or use of products in work areas or in Lake Junaluska Vehicles.


Working conditions

  • Moderate to heavy physical activity performing strenuous and non strenuous activities with moderate to loud noise.
  • Primarily working outdoors exposed to elements such as; heat, sun, cold, snow, rain and wind.
  • Ability to coordinate work, continuously moves about, able to stand for prolonged periods of time, walk, sit, use hands to finger, handle or feel, reach with hands and arms, climb or balance, stoop, kneel, talk to and hear staff and customer requests, and also lifts or otherwise move objects weighing up to 75 pounds.
  • Must have adequate vision to carry out daily activities. Good peripheral vision necessary.
  • Work schedule; Recreation area is open Monday – Sunday, with nights, weekends, and holidays as required.


Lake Junaluska is an Equal Opportunity Employer