Organ Utilization Program Manager
Job Details
Bellevue - Bellevue, WA
Full Time
4 Year Degree

The Organ Utilization Program Manager (OUPM) has direct accountability for the management of day-to-day operations of the Organ Utilization Coordinator Team (OUCT). This position is responsible for leading the OUCT to maximize the utilization of kidney, pancreas and research organs. The Organ Utilization Program Manager will be responsible to assist with daily supervision of allocation and logistic activities, training and performance evaluation, and coaching of the Organ Utilization Team 


The OUPM is also responsible for assisting the Training and Development department with developing and implementing all aspects of the OUCT’s training and continued professional development. This includes but is not limited to, onboarding, didactic and clinical training, revising training materials, and coordinating training activities.



  • Plans, organizes, and monitors the implementation of initiatives that will improve abdominal allocation and logistics operations.
  • Assists the Organ Utilization Director in hiring and onboarding OUCT staff.
  • Facilitates and assists with on-going education of the OUCT.
  • Coordinates assignment of monthly clinical on-call schedule, including revisions.
  • Assists the Organ Utilization Director in the development and day-to-day management of departmental budget.
  • Routinely engages in processes to improve management of costs and potentially reduce costs.
  • Works in concert with Director, Organ Utilization, Surgical Recovery Manager, Surgical Organ Recovery Specialist(s), Organ Recovery Manager(s), and Quality and Regulatory Affairs Department to reduce risk and ensure quality processes are in place.



  • Complies with AOPO, CMS, and UNOS Guidelines.
  • Works in conjunction with the training department and organ utilization managers to assist with training operations for OUCT and other clinical staff.
  • Assists in developing and revising training materials for OUCT members, utilizing multiple media such as PowerPoint, competency assessments, and job aids.
  •  Support Organ Clinical Services staff as a clinical resource, as well as to explain kidney, pancreas, and research allocation and case logistics.
  • Assist in training Surgical Recovery staff for cross-training of allocation and logistics.
  • Assist in implementation of continuing education programs and competencies for OUCT member s.
  • Serves as a clinical resource for Hospital Development Department by providing educational in-services on the organ donation process.



Clinical Responsibilities:

  • Maintain clinical skills, participate in on-call schedule as directed by Organ Utilization Director. Available for consultation by phone outside of regular working hours as needed.
  • Office hours as required and/or assigned by Director, Organ Utilization, including attendance at department, and quarterly meetings.
  • Functions independently as an Organ Utilization Coordinator.
  • Takes primary responsibility for allocation of kidneys, pancreas and research organs and related logistics.
  • Manages the allocation process and ensures all aspects are performed to optimal levels and in adherence with regulatory policies and organizational procedures.
  • Analyzes clinical data and allocation trends to guide decision-making on organ suitability
  • Identifies case-specific barriers to organ utilization, develops strategy to minimize risk of organ loss and maximizes opportunities for transplantation.
  • Oversees chain of custody over transported blood samples, tissue specimens, and recovered kidneys and pancreas for transplant or research.
  • Effectively communicates relevant donor information to members of the transplant program to minimize organ cold ischemia time and allow for improved care of the transplant recipients.
  • Participates in the development of research organ prioritization algorithms and manages the allocation and recovery of research organs and tissues.
  • The ability to function as an expert and resource to OUCT and Organ Recovery Coordinators in kidney, pancreas and research placement and logistics.
  • Responsible for effective communication and coordination with medical professionals, hospitals and donation organizations.
  • Develops and ensures the consistent application and compliance with regulatory standards/requirements plus departmental policies and procedures.
  • Collaborates with donor hospital staff and other organ recovery teams to facilitate successful transplant outcomes.


Admin and Quality Responsibilities:

  • Participate in timely resolution of non-conformance investigations and development of appropriate corrective and preventative actions. 
  • Submit appropriate documentation for all training events attended.
  • Each month by the prescribed due date, complete and submit a reconciliation of business expenses charged on your corporate VISA card.  Follow-up on any issues in a timely manner.
  • Every two weeks by the prescribed due date, complete a timesheet that accurately reflects additional pay units earned during the period. In addition to reviewing OUCT timesheets and approving them by the prescribed due date.
  • Assist in LifeCenter Northwest strategic planning along with the Organ Utilization Team’s operations plan. Based on quality reviews of allocation and logistic processes, make recommendations to the Director, Organ Utilization and/or Quality and Regulatory Affairs Department for continual quality improvement projects.




    • Minimum of 5-years field experience in organ allocation and/or surgical recovery.
    • 2 years relevant management experience preferred.
    • In this capacity, and with the influence this position carries across the organization, this individual must actively foster an organizational culture based on collaboration, support, and constructive communication, i.e.,: organization skills, ability to work effectively under deadline constraints, effective written and verbal communication skills, judgment and problem solving skills, education and training skills.
    • Must be able to analyze and assess situations, create solutions to solve problems and motivate others to continually improve the processes necessary to meet organizational deliverables.
    • Ability to identify problems and collaborate with others to solve the problems in a timely and professional fashion.
    • Ability to learn new tools, applications, and technologies quickly, easily, and independently.
    • This individual must demonstrate operating knowledge of computers and smart phones with a demonstrable, intermediate level skill (at a minimum) with email, Word, Excel, and other comparable software programs.
    • Excellent knowledge of writing and editing standards, including grammar, punctuation, spelling, and vocabulary.
    • An ability to accurately present the donation process in formal and informal educational opportunities.
    • Must be compassionate, conscientious, ethical, and possess effective interpersonal skills that allow him/her/them to have effective communication with health care professionals and donor families.



    • Bachelor’s degree from a four-year college or university; or more than 5 years documented organ allocation experience.
    • Minimum 2 years experience as a Certified Transplant Preservationist (CPT) or CPTC.




Values: The employee in this position must uphold the core values of LifeCenter; these include:

  • Integrity: Honesty, transparency, and reliability are paramount in all we do.
  • Collaboration: We strive to work in partnership with others, internally and externally, and to find common ground and shared goals to build upon together.
  • Service: We honor our obligation to be good stewards of the gift of life and our commitment to serve others as we carry out our mission.
  • Courage: We stand up for what is right and our decisions and actions always support our mission.


LifeCenter Northwest is proud to be an Equal Opportunity Employer. 

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