Client Engagement Specialist - P/T
Job Details
Entry
Hicks Family Ranch - Buda, TX
Part Time
Negligible

Overview

Austin Recovery Network is a nonprofit addiction treatment and support system of care. Services include adolescent peer-to-peer support, a recovery-focused high school, a 90-day intensive residential treatment program for pregnant women and women with small children, and adult intensive outpatient support.

The client engagement specialist team has the most front-facing members of the organization. They are tasked with keeping clients engaged with programming and activities, while ensuring client safety and completing day-to-day essential documentation.

Essential Duties & Responsibilities:

  • Monitors the environment for safety and is aware of emergency procedures.
  • Observes and charts client behavior and participation.
  • Works to create a therapeutic environment on shift.
  • Facilitates recreational activities for clients.
  • Oversees medication needs and issues as well as observation of client self-administered medication.
  • Conducts UA drug screen collection and breathalyzes when directed following appropriate organizational procedures.
  • Safely transports clients to and from medical and other appointments as needed.
  • Coordinates completion of Incident Reports and Client Surveys and data assimilation of same in support of the Quality Management team.
  • Follows agency, state and federal regulations and requirements.
  • Attends monthly Client Engagement Specialist meetings.
  • Attends community meetings of client programs weekly.
  • Other duties as assigned.
Qualifications
  • Knowledge of basic computer skills critical to job duties related to this position.
  • Ability to model and effectively communicate rules and expectations to clients.
  • A valid Texas Driver’s License and a clean driving record.
  • Works under close supervision with minimal latitude for the use of initiative and independent judgment.
  • Must be Red Cross CPR/First Aid certified upon hire or within 90 days of hire.
  • Must be able to work some weekends, holidays, and flexible hours as needed
  • Knowledge of addiction, recovery, and the 12-step process (preferred)

Education and Experience:

  • High School diploma or equivalent required
  • 1 years experience in a direct care practice setting

Supervisory Responsibilities:

  • This position has no supervisory responsibilities

Supervised By:

  • Family House Program Manager

Physical Requirements:

  • Must be able to lift a minimum of 20 lbs.
  • Must be able to drive a van

 

All qualified applicants receive consideration for employment without regard of race, color, religion, national origin, sex, age, mental or physical disability, citizenship, military service, genetic information, sexual orientation, gender identity, or any other status protected by law. Austin Recovery works affirmatively to build a staff and board that includes people of many different races, classes, religions, genders, physical and mental abilities, ages and sexual orientations, including people who have been previously incarcerated.*
Due to our work with children, there are some convictions such as sex offenses that would prevent employment being offered to those applying for a position in programming with children.
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