Kitchen and Bath Specialist
Job Details
Ashby Lumber - Berkeley, CA
Full Time
High School


This position is for a salesperson with knowledge of and a passion for kitchen and bath design. They should be detail oriented, have the ability to multitask, and have excellent customer service skills. They should know how to sell cabinets and either know or have a desire to learn the 20/20 design software program. The right person will have a positive attitude and enjoy working with homeowners, designers, and contractors. This individual must be able to work independently and assist and mentor other team members.


  • Greet and assist customers promptly and professionally when they enter the showroom
  • Understand and read blueprints and drawings
  • Work closely with clients to design kitchens and bathrooms
  • Process all estimates, orders and invoices in a correct and timely fashion
  • Coordinate any stock material needs or special orders with the appropriate buyers/vendors
  • Provide complete and accurate paper work for ordering and receiving special orders
  • Get confirmations on special orders and ensure correct product is ordered
  • Communicate clearly with the dispatcher and provide complete and correct paperwork for all deliveries, will calls and credit pickups
  • Follow through with all appropriate coworkers and vendors with credit returns if special orders are involved
  • Get deposits on all cash special orders (minimum 50%)
  • Confirm with accounts receivable that a charge account is in good standing before placing a special order
  • Keep a system that can be followed by teammates in your absence
  • Keep current on all daily reports including special order returns, delivery and PO dates, missing deposits and OK to fills
  • Adhere to relevant health, safety, and company policies and procedures
  • Treat coworkers professionally and enjoy being part of a small team
  • Answer the phone promptly and professionally
  • Maintain regular consistent and professional attendance, punctuality and personal appearance
  • Continue expanding product knowledge of kitchen and bath fixtures
  • Give input on development of new items and/or vendors
  • Follow through with addressing any problems promptly
  • Provide excellent customer service


  • Sit/stand for 8 hours per day
  • Must be able to lift/carry 50 lbs. occasionally
  • Must be able to push/pull 50 lbs.
  • Horizontal reaching is required
  • All mobility motions are required (standing, walking, sitting, stooping, kneeling, crouching, crawling, and climbing)
  • Limited range of motion and physical activity occurring randomly for 8 or more hours per day