Medical Assistant Front Desk
Job Details
Health Care for the Homeless Clinics - , MN
1.0 FTE

We strongly encourage people of color, people with disabilities, LGBTQ individuals to apply.

This position is fulltime benefit eligible for a Medical Assistant who will also work the front desk. You must have a diploma from an accredited Medical Assistant program to be considered for this role. 


Perks of working for Minnesota Community Care

  • We cover 70% of your medical and dental benefits
  • Career Advancement fund opportunities after 1 year of employment
  • Student loan forgiveness opportunities for some roles
  • Reduced cost on metro transit
  • Our staff thrive in an environment where uplifting each other is one of our core values


Duties are split between the role of Receptionist and Medical Assistant which covers clinical support through patient registration, medical assisting and lab services.                

Primary: Receptionist

  • Ensure efficient and accurate registration process that captures all relevant updates to the patient profile and insurance eligibility.
  • Use customer service skills to greet patients in a prompt, courteous manner and assist patients with paperwork completion as needed . 
  • Answer phones; serve as communication hub for clinic.
  • Schedule appointments per scheduling policies/procedures. 
  • Nurture ongoing relationships with key partner agency staff to ensure good communication between the agencies. Keep coworkers and Program Director apprised of all relevant communications.

Primary: Medical Assistant

  • Join clinical support team by assisting with clinic flow, follow rooming protocol and accurately obtain and document all required fields. Ensure patients are exited and have all relevant information.
  • Ensure efficiency of room set up and assistance with well child, well woman and diabetic exams.
  • Perform phlebotomy and prepare specimens for Quest pickup. 
  • Ensure lab supplies are maintained in adequate supply across sites and submit timely orders as needed.

Organizational Overview
As Minnesota's largest Federally Qualified Health Center, Minnesota Community Care ensures that the communities we serve have access to high quality and affordable health care.
Approximately 87% of our patients in the 2019 calendar year were people of color from Asian, African American, American Indian or Latino communities, and 98% of our patients had incomes below 200% of federal poverty guidelines.


Required Education and Experience

  • Minimum high school diploma or GED
  • Graduate of an accredited Medical Assistant program.

Preferred Qualifications:

  • Bi-lingual language skills preferred in Spanish/Hmong/Karen
  • Previous experience as an MA or front desk in a clinic setting