Client Engagement Specialist - 2nd Shift
Job Details
Hicks Family Ranch - Buda, TX
Full Time
High School
Nonprofit - Social Services

FLSA Status: Non-exempt

Hours: 32 – 40 hours; 2:00 p.m. – 10:00 p.m.


Austin Recovery Network is a nonprofit addiction treatment and support system of care. Services include adolescent peer-to-peer support, a recovery-focused high school, adult outpatient treatment services, 90-day intensive inpatient treatment program for pregnant women and women with small children, licensed daycare, and adult recovery support services. The disease of addiction has a relapse prevention and maintenance program akin to those designed for diabetes, hyper-tension, and heart disease, but it has historically been treated like a one-time illness. We want to change that. Austin Recovery, University High School and Keystone Alternative Peer Group are re-imagining what a continuum of care needs to look like to be fully person-centered and affordable - for the duration of each person's life.

The client engagement specialist team has the most front-facing members of the organization. They are tasked with keeping clients engaged with programming and activities, while ensuring client safety and completing day-to-day essential documentation.

Essential Duties & Responsibilities:

  • Monitors the environment for safety and is aware of emergency procedures.
  • Observes and charts client behavior and participation.
  • Works to create a therapeutic environment on shift.
  • Facilitates recreational activities for clients.
  • Oversees medication needs and issues as well as observation of client self-administered medication.
  • Conducts UA drug screen collection and breathalyzes when directed following appropriate organizational procedures.
  • Safely transports clients to and from medical and other appointments as needed.
  • Coordinates completion of Incident Reports and Client Surveys and data assimilation of same in support of the Quality Management team.
  • Follows agency, state and federal regulations and requirements.
  • Attends monthly Client Engagement Specialist meetings.
  • Attends community meetings of client programs weekly.
  • Other duties as assigned.


  • Ability to work evenings 2:00 p.m. – 10:00 p.m. in our facility in Buda
  • Knowledge of basic computer skills critical to job duties related to this position.
  • Ability to model and effectively communicate rules and expectations to clients.
  • A valid Texas Driver’s License and a clean driving record.
  • Works under close supervision with minimal latitude for the use of initiative and independent judgment.
  • Must be Red Cross CPR/First Aid certified upon hire or within 90 days of hire.
  • Knowledge of addiction, recovery, and the 12-step process (preferred)

Education and Experience:

  • High School diploma or equivalent required
  • 1 year experience in a direct care practice setting

Supervisory Responsibilities:

  • This position has no supervisory responsibilities

Supervised By:

  • Family House Program Manager

Physical Requirements:

  • Must be able to lift a minimum of 20 lbs.
  • Must be able to drive a van

Diversity Statement:

Diversity is a core value at Austin Recovery Network. We are passionate about building and sustaining an inclusive and equitable working environment. We strongly encourage people from underrepresented groups to apply.

All qualified applicants receive consideration for employment without regard of race, color, religion, national origin, sex, age, mental or physical disability, citizenship, military service, genetic information, sexual orientation, gender identity, or any other status protected by law. Austin Recovery works affirmatively to build a staff and board that includes people of many different races, classes, religions, genders, physical and mental abilities, ages and sexual orientations, including people who have been previously incarcerated.*


Due to our work with children, there are some convictions such as sex offenses that would prevent employment being offered to those applying.