Support Services Coordinator - HP
Job Details
Hope Place - Seattle, WA
Full Time
High School
Nonprofit - Social Services

Are you looking for a way to use your gift to help others? Do you have a heart to come alongside others who are trying to improve their lives? Do you want to work for a company that's made it on the Best Christian Workplaces 2 years in a row? If so, we want to talk with you!


As a Support Services Coordinator you will work with a team of staff members to help create a safe, healing environment for women and children in a Christian residential program.  This position is responsible for mentoring the women and children, scheduling and overseeing the women in housekeeping work therapy, and the general cleaning and upkeep of Hope Place facility.




  • Schedule and oversee housekeeping work therapy.
  • Work as part of a team to minister to the women by being a good Christian role model and by being willing to confront the guests respectfully and consistently
  • Supervise chores performed by guests.
  • Complete weekly guest room cleanliness checks at all locations.
  • Hold guests accountable to program and individual goals and guidelines.
  • Inventory, organize supply areas and keep necessary quantities of supplies on hand.
  • Thoroughly clean common areas as needed by sweeping, mopping, dusting, vacuuming, and window cleaning.
  • Clean guest rooms and bathrooms as assigned.
  • Thoroughly keep common restrooms sanitized and stocked.
  • Seek out areas that need cleaning.
  • Keep hygiene and other donations organized.
  • Train, supervise and equip volunteers as needed.
  • Clean offsite properties/transitional units when needed.
  • Contribute to the overall safety and maintenance of the building by filling out necessary maintenance request forms and reports.  
  • Help out at the front desk as needed.
  • Communicate daily with staff via email.
  • Attend community meetings and staffing meetings as required.
  • Be available to cover evening shifts and/or Sunday rotation shifts when needed.
  • Provide set up/tear down and support for special events including AV for Graduation.
  • Complete data entry, documents in Clarity and record events during shift in the Facility Log
  • Attend and participate in all Mission, Division and Department meetings and trainings, as required.
  • Any other job-related duties as assigned by supervisor.
  • High School diploma or equivalent required.
  • Previous janitorial service experience preferred.
  • Possess a valid Washington State Driver’s License and be able to meet the standards of the Mission driver criteria strongly preferred, including but not limited to:
    • Clean driving record
    • No current suspensions or revocations
    • At least 21 years of age


Shift Schedule

Monday – Friday, 7:00am – 3:30pm plus occasional weekends, evenings, holidays.


Work Environment


While performing the duties of this job, the employee is frequently required to sit for long periods of time in a temperature-controlled environment.  Occasionally will stand, balance, twist, stoop, kneel and reach with hands/arms.  Occasionally lifts up to 20 pounds and walks, use stairways to climb to multiple floors within the company.  Specific vision abilities required by this job include close vision, color vision, distance vision, depth perception, and ability to adjust focus.




This position is subject to pre-employment background check and drug screen.


Mission Statement


To bring the love of Jesus and hope for a new life to our homeless neighbors.


Vision Statement


Every homeless neighbor beloved, redeemed, restored.


Statement of Faith


  • We believe the Bible to be the inspired, the infallible, authoritative Word of God.
  • We believe that there is one God, eternally existent in three Persons; Father, Son, and Holy Spirit.
  • We believe in the deity of our Lord Jesus Christ, in His virgin birth, in His sinless life, in His miracles, in His vicarious and atoning death through His shed blood, in His bodily resurrection, in His ascension to the right hand of the Father, and in His personal return in power and glory.
  • We believe that for the salvation of lost and sinful men, regeneration by the Holy Spirit is absolutely essential.
  • We believe in the present ministry of the Holy Spirit by whose indwelling the Christian is enabled to live a Godly life.
  • We believe in the bodily resurrection of the just and unjust, the everlasting blessedness of the saved, and the everlasting conscious punishment of the lost.
  • We believe in the spiritual unity of believers in Christ.



Core Values


  • Sacred Relationships
  • Passionate Urgency
  • Strategic Effectiveness
  • Courageous Belief
  • Innovative and Scrappy