Membership Coordinator (Part-Time)
Job Details
WHRO - Norfolk, VA
Part Time
2 Year Degree
Admin - Clerical

Job Summary:

This position is primarily responsible for the coordination of individual donor services; including pledge premiums, membership stewardship and database hygiene. This position also serves as the backup to the front desk receptionist.



  • Manages In-House Premiums
  • Handles Member Premium Calls
  • Assists in database management (pledge updates, address changes, etc.)
  • Car Donation Thank You Calls
  • Backup for Front Desk Receptionist
  • Backup for Passport Overflow
  • Backup for Data Entry
  • Manage Return Mail
  • Serves as Pledge Admin during Pledge Drives 
  • Serve as Chat Representative
  • Other duties as assigned

Required Skills/Abilities:

  • Ability to work well with people and maintain professional demeanor under pressure.
  • Ability to work in a deadline-oriented environment and manage multiple, simultaneous projects.
  • Ability to work independently.
  • Possess excellent time-management, prioritizing and scheduling skills.
  • Must be able to work a flexible work schedule, which includes some evenings, early mornings and weekends.



  • Two-year degree in associated field or equivalent in training and experience in the industry; or four years’ experience in a related field.


Physical Activities

  • Remaining in a stationary position, often standing or sitting for prolonged periods.
  • Communicating with others to exchange information.
  • Repeating motions that may include the wrists, hands and/or fingers.
  • Assessing the accuracy, neatness and thoroughness of the work assigned.

Environmental Conditions

  • No adverse environmental conditions expected.


Physical Demands

  • Sedentary work that primarily involves sitting/standing.


Equity Statement
It is WHRO’s policy to provide equal employment, educational and social opportunities for all persons, without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, religion, sex or gender (including pregnancy, childbirth, or related medical conditions), national origin, gender identity or expression, age, veteran status, disability, political affiliation, sexual orientation or genetic information. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.


EOE/M/F/Disability/VETS/Drug Free