Harbortouch offers a full range of merchant services, supplying POS systems, electronic cash registers and credit card processing terminals. As one of the largest and most reputable payment processors in the United States, Harbortouch currently handles the merchant accounts for over 300,000 business locations and processes in excess of $12 billion annually, with those numbers continually increasing. We are looking for unique, hands on, and forward-looking individuals who are enthusiastic for creating an experience our clients will remember.
A Point of Sales Overnight Software Consultant is expected to work with our clients by promoting the highest level of service and professionalism. We work with a wide array of clients who rely on this quality of service and dedication. Harbortouch Employees are expected to project a positive company image and experience through phone interaction. They should support interactions with customers through multiple channels such as email, ticket systems, and chat systems. Our team members are expected to acquire an in depth understanding of the entire merchant processing industry as well as their role within the organization. Being an overnight position, you will be responsible for making menu/inventory changes and additions while businesses are closed.
- Familiarizing our customers with the basic features of our Point of Sales Systems
- Acquiring a strong knowledge of our Hospitality, Retail, QSR and HBR software suites.
- Interpreting a customer’s menu or inventory data to an effective POS Layout.
- Setup, configuration and training of our Online Ordering service (Holo).