Physical Security Engineer, Intrusion - Access Control
Job Details
Norcross - Norcross, GA
$80,000.00 - $90,000.00 Salary/year

The Physical Security Engineer, Intrusion – Access Control position is a critical role at Telaid supporting all facets of the company as we continue to evolve our offerings as a full-service technology lifecycle solutions provider.

Purpose and Scope:

The Physical Security Engineer, Intrusion – Access Control will provide subject matter expert support in Pre- and Post-Sales within the Physical Security space. This team member will create and build detailed design documents utilized for construction of commercial building spaces.


Primary Duties

    • Design detailed specification documents for Intrusion and Access Control. 
    • Document system communication paths, configure and monitoring devices, and maintain connectivity diagram.
    • Develop and implement full scale security design concepts, which comply with building codes
    • Communicate effectively with CAD technicians, Engineering team and PMO


    • Engage with sales rep during opportunity qualification phase to define security, alarm, and access control functional requirements and scope of work.
    • Research, develop, recommend appropriate system hardware and software solution to meet customer requirements and budget. 
    • Work with Engineering and Estimating department to engineer and develop accurate costing models for solutions.
    • Assist with writing Proposal/Statement of Work for submission to customer.  Provide input and guidance about standard deliverables content, cost and level of effort
    • Work with Sales, Engineering and PMO to provide alternative or revised solutions as requested by customer during negotiation phase


    • Be available to installation team and PMO to answer technical questions and provide support as needed during installation phase
    • Provide feedback to client on system functionality
    • Make site visits in a QA/QC role to provide feedback to PMO on status and quality of installation.  Ensure that industry standards are being adhered to.   Escalate to Project Manager if timeline or other performance metrics are not being met.



Work Experience & Education

  • 7-10 years
    • Intrusion Detection, Access Control, Fire Alarm Systems
  • 1-2 years
    • IT / low-voltage system installations
    • Infrastructure / construction
    • CCTV (IP and Analog), VMS
  • Strong computer literacy with Microsoft Office suite
  • Ability to effectively present information and respond to questions from individuals at all levels.
  • Basic network setup knowledge for communication with IP devices in the field.
  • Working knowledge and experience with AutoCAD, REVIT, Bluebeam, BIM is a plus.

Personal Attributes

  • Fanatical about customer success and tenacious at driving long-term customer value.
  • Eager to contribute beyond a job description and lead efforts to improve customer experience.
  • Willingness to take ownership coupled with ability to make decisions and act based on factual analysis, balanced with experience and intuition.
  • Excellent oral, written and interdepartmental communications skills.
  • Well-organized, confident, energetic, and calm under pressure.
  • Sound tactical project management planning skills.
  • Problem solving, analytical and process-oriented skills and mindset with attention to detail.
  • Ability to develop and maintain strong relationships, with a tempered professional demeanor.
  • Strong empathy for customers coupled with a passion for revenue and growth.
  • Demonstrated personal desire for continuous learning and improvement.
  • Ability and willingness to travel as needed and to work flexible hours to accommodate the time zones related to a US domestic 24x7 critical service and support organization.