Resident Automation Controls Technician
Job Details
URBN - Kansas City, KS

The Resident Automation Controls Technician supports our customer on automation topics related to controls and software. This position must possess a broad based electrical, mechanical and controls skillset along with a proactive approach to identifying ways to improve the sites performance. Based at our customer sites, the Resident Automation Controls Technician must represent the TGW image at all times and ensure that a professional relationship with the client is developed and maintained.

This position is based in Kansas City, KS.

Tasks and Responsibilities

  1. Work alongside customer to identify, troubleshoot and resolve system issues to achieve optimum performance.
  2. Participate in maintenance activities of the automated equipment on-site including, conveyors, cranes, shuttles, scale checks and carton opening system.
  3. Ensures compliance with health and safety legislation at all times.
  4. Actively work with the customer to optimize the automation performance to deliver contracted KPIs.
  5. Adherence to high quality standards.
  6. Collaborate with broader TGW Lifetime Services team to track, document and communicate issues and lessons learned.
  7. Ability to interface with customer at all levels.
  1. Requirements Profile
  1. Associate or Technical degree / certificate Mechatronics / Industrial Maintenance / Electrical Controls Engineering, or equivalent experience.
  2. Previous experience in electro mechanical troubleshooting and repair with material handing conveyor, AS/RS and shuttle experience required.
  3. Previous experience in high stress scenarios requiring conflict resolution and social skills preferred.
  4. PLC troubleshooting (Allen-Bradley, Siemens, Rockwell, Beckhoff) required.
  5. SCADA experience required.
  6. Proficiency with interpreting electrical and mechanical schematics for use in diagnostics required.
  7. Profibus, Profinet experience required.
  8. Strong communication skills and customer focus.
  9. Approximately 10% travel may be required.

TGW is an Equal Opportunity Employer.

Tasks and Responsibilities

  1. Resolve customer equipment and solution issues as quickly and practically as possible.
  2. Complete work assignments and the associated work orders as assigned.
  3. Maintain the site spare parts inventory.
  4. Complete maintenance activities of the automated equipment on-site including, conveyors, cranes, shuttles, scale checks and carton opening system.
  5. Ensures compliance with health and safety legislation at all times.
  6. Actively work with the customer to optimize the automation performance to deliver contracted KPIs.
  7. Collaborate with broader TGW Lifetime Services team to track, document and communicate issues and lessons learned.
  8. Ability to interface with customer at all levels.

Requirements Profile

  1. Associate or Technical degree / certificate Mechatronics / Industrial Maintenance / Electrical Controls Engineering, or equivalent experience.
  2. Previous experience in electro mechanical troubleshooting and repair with material handing conveyor, AS/RS and shuttle experience.
  3. Previous experience in high stres scenarios where conflict resolution and social skills are critical.
  4. Experience working with Warehouse Management Systems preferred.
  5. PLC programming and troubleshooting (Allen-Bradley, Siemens, Rockwell, Beckhoff).
  6. Proficiency with interpreting CAD schematics for use in diagnostics.
  7. Profibus, Profinet experience.
  8. Proficiency with Microsoft Excel, Word, and Outlook.
  9. Strong communication skills and customer focus.
  10. Approximately 10% travel may be required.
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