Materials Management & Technical Service Director
Job Details
Administrative Office - Belcamp, MD
Full Time
Graduate Degree


Materials Management & Technical Services Director




Materials/Tech Serv.



CBIZ Code:


Scheduled Hours:




Pay Type:




Public Service:


Essential Personnel:



Administrative Office

Application Period: Posted September 17, 2020 OPEN UNTIL FILLED.

Position Summary:

The Materials Management & Technical Services Director manages and oversees the Materials Management and Technical Services Departments operations, activities, staff, and workflow. Develops, plans, and executes library and department objectives supporting the selection, purchase, cataloging, and processing of physical and digital materials the library provides to the citizens of Harford County.

Essential Duties:

  1. Manages the activities, operations, and workflow of the Materials Management and Technical Services Departments;
  2. Oversees the selection of library materials, both digital and physical, including the interpretation of censorship and freedom of access issues;
  3. Formulates and manages department budget;
  4. Reviews and implements selection policies and procedures;
  5. Performs long-range planning and priority goal setting for the library collections in the system;
  6. Interacts with staff to facilitate problem-solving strategies;
  7. Performs public service at the information desk;
  8. Negotiates contracts and acts as liaisons with vendors and publishers;
  9. Develops, plans, and executes library objectives by translating into materials initiatives and activities that support public service goals;
  10. Promotes and facilitates teamwork between department and other library staff;
  11. Responds to and resolves customer complaints in relation to the selection of materials;
  12. Works with Chief Operating Officer in assessing community needs and interests as they pertain to materials management;
  13. Actively involved in the community through participation in community groups and developing partnerships in support of library services.

Supervision Functions:

  1. Serves as a hiring manager and supervises assigned staff, as well as assigned volunteers;
  2. Oversees the training of staff and volunteers, as assigned;
  3. Administers the Performance Recognition System (PRS), the librarys performance evaluation system, in accordance with published guidelines;
  4. Approves annual leave and checks and tabulates timesheets for assigned staff;
  5. Prepares monthly reports, meeting agendas, and monthly schedules.
  6. Interprets and implements system-wide policies and procedures;
  7. Schedules and facilitates department/team meetings;
  8. Ensures staff receive and understand the system and department communications via written, electronic format or in-person meetings.

Standard Functions:

  1. Serves on committees and participates in workshops, seminars, and training as requested;
  2. Represents Library at various outreach activities, as needed;
  3. Maintains good public relations with the community through contacts with public officials, community leaders, volunteers, Friends of the Library, appropriate school personnel, and the general public;
  4. Learns new skills and technologies to retain proficiency in areas of expertise;
  5. Is dependable and punctual;
  6. Maintains a positive, friendly, and cooperative attitude and provides consistent customer service;
  7. Upholds all library policies and procedures as defined in Harford County Public Librarys Policies and Procedures Manual;
  8. Performs other duties as assigned.

Minimum Requirements:

  1. Masters Degree in Library Science or related field in an approved library-related curriculum from ALA-accredited institution;
  2. Ability to obtain State of Maryland certification as a Professional Librarian within six months of hire;
  3. Five or more years of related professional library experience in a public library setting;
  4. Two or more years of materials management and/or technical services experience;
  5. Five years of supervisory experience.

Knowledge, Skills, and Abilities:

  1. Knowledge of literature for both adult and children;
  2. Broad knowledge of library materials, publishing, readers advisory, and public library/reference work;
  3. Specific knowledge regarding censorship issues and intellectual freedom as it applies to library collections;
  4. Ability to gain advanced knowledge of Harford County Public Library policies and procedures;
  5. Ability to act as a representative of Harford County Public Library to the public;
  6. Ability to assess community needs and develop, plan, implement, and execute library materials selection and processing initiatives to meet those needs;
  7. Ability to review, evaluate, and initiate appropriate action on technical reports, contracts, and documents concerning departmental matters;
  8. Ability to maintain effective working relationships with other professionals;
  9. Proven ability to supervise and mentor a team;
  10. Ability to create long-range goals in light of future trends in library service;
  11. Ability to prepare and maintain accurate records;
  12. Ability to be flexible and creative while prioritizing and multitasking;
  13. Ability to operate relevant computer systems, including hardware and software, and office machines;
  14. Ability to be adaptable, flexible and patient with customers and staff;
  15. Strong communication skills, both verbal and written.

Work Environment:

  1. Work requires occasional physical effort in the handling of materials, up to 30 pounds, in a non-strenuous work environment. For example, set up and takedown of tables, chairs or other equipment for meetings or events, pushing/pulling of library carts;
  2. Environment includes moderate noises (i.e. an office with conversations, photocopiers, and/or computer printers);
  3. Requires sitting and use of computer and keyboard for extended periods of time;
  4. Observes safe workplace practices with uncluttered workspace, including office equipment, avoidance of trips and falls, proper lifting techniques, and following fire regulations;
  5. Clarity of vision at 20 inches or less;
  6. Precise hand-eye coordination with the ability to judge distance and space relationships;
  7. Ability to travel to branch/outside locations is required.

Reporting Relationship:

This position reports to the Chief Operating Officer.

Work Week:

Primary work schedule consists of weekday shifts, but may occasionally require evening and weekend hours.

In addition to the specific duties and responsibilities of this job, it is the responsibility of every employee to comply with the Harford County Public Librarys Values statement, customer service guidelines, and all other policies detailed in the Policies and Procedures Manual.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this job.

The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job. The library administration reserves the right to change, modify, delete, and supplement job duties based on the organizations needs.

This and all library positions are eligible for system-wide transfer.

Harford County Public Library is an Equal Opportunity Employer.