Recovery Network of Programs, Inc. (RNP), is a private, non-profit, social service agency which has been serving the Greater Bridgeport Community and Fairfield County area since 1972. RNP is dedicated to helping those living with substance use, mental health disorders, gambling addiction and homelessness. Our mission is to restore hope, health, and wellbeing for individuals and families in a recovery environment that embraces compassion, dignity, and respect.
In accordance with RNP’s Mission Statement, Philosophy of Client Care and Code of Ethics as stated in the RNP Employee Handbook and under the supervision of the DOCE, the Outreach Case Manager will focus on connecting with high-risk members of the community that are not engaged in services and help to connect them with RNP programs or other providers. The Outreach Case Manager will provide crisis intervention services, referrals to appropriate providers and transportation to initial appointments. The Outreach Case Manager will also build and maintain relationships with agencies and organizations within Bridgeport and surrounding communities.
Hours:
Monday-Friday: 8:30am- 4:30pm
CORE FUNCTIONS
- Seeks out clients and assists individuals in the community who are in need of substance use or mental health treatment and refers to appropriate programs.
- Responsible for participating in outreach activities and supportive services through community engagement.
- Utilizes RNP vehicle for outreach events, community engagement and client transportation for access to services.
- Provides crisis intervention services and referrals to appropriate providers when necessary.
- Facilitates timely referrals and placements to treatment and support providers.
- Conducts coaching sessions with individuals referred to RNP programs for community networking.
- Maintains communication with all RNP programs for admissions and referrals.
- To be a role model for the organization with individuals in the community and when serving clients.
- Conducts follow up visits with referred clients, as well as providing advocacy for clients.
- Maintains professional communication with community providers and builds a network of recovery supports.
- Participate in the Harm Reduction Program, providing sterile supplies for safe use to users in the community, while educating the individual on safe use, risks and use of interventions.
- Maintains files and records of work activities to provide access to and retrieval of data while meeting all document requirements of position and program.
- To engage with individuals and families into care and offer prevention, engagement, and recovery support services.
- Assist individuals with connecting to basic need resources, including food banks, pantries, shelter and clothing.
- Participate in on-going case conferencing with other agencies.
- Assumes all other appropriate duties as deemed necessary by supervisor.
CORE COMPENTENCIES
- Ability to establish and maintain cooperative professional relationships.
- Lived experience in stable recovery of SUD and/or lived experience of homelessness and/or incarceration.
- Knowledge of the community at large.
- Ability to establish and maintain professional relationships.
- Excellent communication skills.
- Must be flexible with work schedule and willing to work evening shifts and weekends if deemed necessary.
CERTIFICATIONS/LICENSES
- Must have a valid CT Driver’s License and be able to provide outreach and services in the Greater Bridgeport Area.
- RSS Certification preferred.
