Clinic Security Officer
Job Details
Entry
Multiple Locations - Saint Paul, MN
1.0 FTE
High School
Day
Healthcare
Description

The Facilities Security Officer provides equipment,property, and personal security for staff, patients, and visitors, as well as providing escort and other essential public assistance services as needed within the Minnesota Community Care clinical network. This position also performs routine security and public safety patrol duties within assigned areas, performing first-line response, emergency management, and/or referral services if required. Individuals in this role are scheduled during normal clinic hours (8am – 5pm), and may be required work some evenings, weekends, and holiday depending on the needs of the organization.

We strongly encourage people of color, people with disabilities, LGBTQ individuals to apply.

Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • React calmly and effectively in emergencies and be primary point of contact to assist in de-escalating situations as needed.
  • Welcomes patients and operates temperature checkpoints at clinical sites.
  • Detect problems and report information to appropriate personnel.
  • Without direct supervision, patrols and monitors assigned parking areas to provide public security and assistance.
  • Informs and warns violators of rule infractions, such as loitering, smoking, or carrying forbidden articles.
  • Provides escort services for visitors, patients, and staff, as necessary.
  • Watches for and reports irregularities, such as security breaches, facility and safety hazards, and emergencies; contacts emergency responders, such as police, fire, and/or ambulance personnel, as required, but practices de-escalation first and foremost.
  • Remains alert for the presence of unauthorized persons and/or security code violators; approaches suspicious persons and/or notifies police as appropriate; but may not confront and/or detain violators, only in extreme circumstances.
  • Performs periodic checks of emergency two-way/walkie-talkie radios to ensure proper functioning; reports malfunctions as required.
  • Maintains security controls for issued clinic keys; safeguards and controls issued clinic equipment.
  • Prepares routine, standardized reports (i.e., Safety Zone and Logs)
  • Assist some nights and weekends for special events and the setup and tear down of events.
  • Communicate effectively, both orally and in writing.
  • Complete routine paperwork, understand and follow specific instructions and procedures.
  • Strong interpersonal skills, flexibility, and customer service orientation.
  • Performing building security and lock procedures.
  • Understand, follow, and enforce safety codes, regulations, and procedures.
  • Providing protection services to individuals on clinical sites.

Who We Are
As Minnesota's largest Federally Qualified Health Center, Minnesota Community Care ensures that the communities we serve have access to high quality and affordable health care. Approximately 87% of our patients in the 2019 calendar year were people of color from Asian, African American, American Indian or Latino communities, and 98% of our patients had incomes below 200% of federal poverty guidelines.

Perks of working for Minnesota Community Care include:

  • We cover 70% of your medical and dental benefits
  • Career Advancement fund opportunities after 1 year of employment
  • Student loan forgiveness opportunities for some roles
  • Reduced cost on metro transit
  • Our staff thrive in an environment where uplifting each other is one of our core values
Qualifications

Education & Experience

  • Minimum of 2-years of de-escalation experience.
  • Experience working with underrepresented communities (BIPOC, mental health, special populations, etc.).
  • Training/facilitating experience in a group and/or one-on-one setting.
  • Valid State issued driver’s license and safely operate a motor vehicle.
  • Bilingual (verbal and written) skills in languages of the primary target population(s) – Spanish, Hmong, or Somali - strongly preferred
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