Success Navigator
Job Details
San Jose Senter Campus - SAN JOSE, CA
Full Time
High School
$26.44 - $31.25 Hourly
Up to 50%
Admin - Clerical

Position Summary
The Success Navigator will provide a robust mix of services including outreach and recruitment, support service referrals with follow-up, case management, academic and employment advocacy, leadership development, and postsecondary exploration and bridging. The Success Navigator supports the CFET Support Services department and corpsmembers and students in meeting barriers to success through an empathetic approach. The Success Navigator is a relationships expert able to create authentic relationships with corpsmembers, students, and staff
and leverage community relationships to support corpsmembers and students toward personal and educational success as a support service outcome.


  •  Conduct CFET outreach and recruitment with appropriate documentation, data tracking and services
  • Provide support service referrals and case management to corpsmembers and students in education, (secondary and post-secondary) income, housing, food, health care, transportation, childcare, legal, wellbeing, and pregnancy care
  • Conduct bi-weekly check-ins with all corpsmembers and students on caseload; providing more intensive in-school and in-employment support and advocacy as needed
  • Support corpsmembers and students in accessing the educational resources necessary to persist in and complete secondary education
  • Conduct future-focused and spark-finding assessments and co-facilitate life skills workshops
  • Collaborate with school and job training personnel to track corpsmember and student progress and address any school and/or employment related issues that may impede in their ability to thrive
  •  Proactively identify and address potential barriers while reactively addressing crises and barriers that arise
  • Co-facilitate restorative justice circles to build relationships, strengthen community, and prevent conflict.
  • Hold open office hours on campus, and assiduously cultivate an environment welcoming to corpsmembers and students in an atmosphere of possibility
  • Enter all data on a time and accurately to support program evaluation and outcomes tracking and ensure proper and timely documentation of services
  • Work collaboratively with colleagues across agencies, institutions, and systems
  • Other duties as assigned

SALARY: $26.44-$31.25

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals
with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. While performing the duties of this job, the employee is required to sit, stand, walk, and talk or hear.

NOTICE: The statements herein are intended to give a broad description of this job function and should not be construed as an exhaustive list of all responsibilities, duties and skills required. Other duties and/or projects may
be assigned.

Hiring Process
The position is open until filled. If you are an excellent fit for this position, please apply online and submit the required documentation

Who We Are
Founded in 1987, the SJCC+CS has provided more than 17,000 opportunity young men and women with academic education, hands-on learning, and development of basic skills. These skills include leadership, communication, computer literacy, and employment training, which will help them to advance and excel in their future and careers. The SJCC+CS offers secondary education courses through its on-site charter school and career technical education and job training through its Environmental Projects and Recycling Departments. As an equal opportunity employer, we are committed to identifying and developing the skills and leadership of people from diverse backgrounds. We encourage all qualified candidates to apply. For more information, please visit: 



  • BA/BS degree and two years of experience working with youth who have experienced the education system failing them, the foster care and justice systems, homelessness, or who are pregnant/parenting
  • OR High School Diploma and four years of experience working with youth who have experienced the education system failing them, the foster care and justice systems, homelessness, or who are pregnant/parenting
  • Two year of experience working with youth who have experienced the education system failing them, the foster care and justice systems, homelessness, or who are pregnant/parenting
  • Familiarity with Santa Clara County’s secondary education landscape and community based programs in food, health care, transportation, childcare, legal, well-being, and pregnancy care
  • High level of personal accountability for the quality and impact of work for social equity
  • Excellent communication skills, sound judgment, and strong organizational skills; strong sense of professionalism and ability to navigate conflict constructively
  • Experience or a desire to learn more about the impact of systems on the lives of youth and young adults
  • Willingness to work collaboratively and capacity to thrive independently
  • Must have a dependable car, valid driver’s license, and proof of insurance
  • Proficiency in Microsoft Office programs, particularly Word, Excel, and PowerPoint, Asana, Slack, Google Docs


  • Bi-lingual preferred, Spanish+
  • Masters in Social Work
  • Case Manager Certificate