Support Services Administrator
Job Details
Riverton Place - Burien, WA
Full Time
Nonprofit - Social Services

Are you looking for a way to use your gift to help others? Do you have a heart to come alongside others who are trying to improve their lives? Do you want to work for a company that's made it on the Best Christian Workplaces 2 years in a row? If so, we want to talk with you!


As a Support Services Administrator you will be responsible for overseeing Men’s Ministry administrative processes and all facility support service functions for the Men’s Shelter buildings.



  • Provide organizational, spiritual, and administrative leadership to all direct reports, which includes training, development, performance evaluations, and disciplinary actions.
  • Oversee all Men's Ministry support operations to ensure the highest-quality service to guests, residents, volunteers and staff.
  • Accept staff schedule from individual team administrators and supervisors, then consolidate and distribute Men's Ministry staff schedule.
  • Maintain accurate and timely records, ensuring the physical security, maintenance and cleanliness of Men's Ministry facilities. 
  • Accept all IT and maintenance requests from Men’s Ministry supervisors and create work-order requests with appropriate SUGM departments.  Follow up to ensure proper and timely completion of work-orders. 
  • Prepare monthly statistical and narrative reports as required.
  • Participate in SUGM staff  meetings and ministry collaboration to ensure best guest/resident care.
  • Attend all Mission meetings and training sessions, as required.
  • Ensure timely and professional execution of all necessary administrative process, including but not limited to timesheet processing, donations, sustenance payments, and additional miscellaneous income.
  • Supervise direct report staff ensuring compliance with all relevant SUGM policies, procedures and training. 
  • Manage, support, facilitate and review the work of direct report(s) by equipping, encouraging and empowering in their specific areas of responsibilities.
  • Manage, review and approve all department staff hiring and disciplinary actions, in cooperation with Men’s Ministry Director and HR.
  • Maintain a positive, pleasant, professional Christian attitude. Work with other staff to forge and model transparent and supportive Christian relationships which will serve as a leadership example for recovery program men.
  • Seattle’s Union Gospel Mission accepts and encourages the involvement of volunteers at all levels in the organization. All staff are encouraged to assist in the creation of meaningful and productive roles in which volunteers might serve in the organization. All employees are expected to interact positively and cooperatively with our volunteers.
  • Attend all Mission meetings and training sessions, as required.
  • Any other job-related duties as assigned by supervisor.

Qualifications & Experience


  • BA/BS or equivalent years of experience required.
  • Supervisory experience required.
  • Two years of administrative experience required, with proficiency in Microsoft Office Suite, and other software and database systems. 
  • Possess a valid Washington State Driver’s License and be able to meet the standards of the Mission driver criteria required, including but not limited to:
    • Clean driving record
    • No current suspensions or revocations
    • At least 21 years of age


Work Environment


While performing the duties of this job, the employee is frequently required to sit for long periods of time in a temperature-controlled environment.  Requires frequent use of computers, keyboarding and talking on the telephone.  Occasionally will stand, balance, twist, bend, stoop, kneel and reach with hands/arms.  Regularly lifts up to 40 pounds and walks, use stairways to climb to multiple floors within the facility.  Specific vision abilities required for this job include close vision, color vision, distance vision, depth perception, and ability to adjust focus.




This position is subject to pre-employment background check and drug screen.