Medical Assistant Pediatrics
Job Details
New Bedford, MA - New Bedford, MA
Full Time
High School

Are you interested in making a difference and being part of a dedicated, highly skilled professional team providing patient-centered care to a community with unique needs?


At the Greater New Bedford Community Health Center, we strive to provide high quality care to meet the challenging needs of our diverse patients who need more than just health care.  We offer a variety of services to the community, including primary & urgent care, women’s health, pediatrics, adult medicine, behavioral health and dental care.   Our patients develop strong bonds with our staff and rely on them for health care, as well as guidance with some basic needs that others may take for granted.


Our mission to our patients is to educate and inspire them to be a participant in their total health care.  Our mission to the community is to be a resource and leader.


We are the PILOTS of outstanding primary care!



We empathize with each patient, speak their language, and go above and beyond to meet their unique needs.


Our approach to providing quality care is dynamic, collaborative and adaptive.

Local Partners:

We are fully engaged as a primary agent for positive change.

Obliging & Respectful:

Our health center strives to maintain an accepting, safe, confidential and courteous environment for all.  Every patient is welcomed, just as every employee is valued.

Team Players:

Our teams work closely & collaboratively with a focus to serve our patients and the community.


Our vision is to improve the health & well-being of each patient, their families, and the greater community.


If you are interested in an exceptionally rewarding opportunity, then we would love to speak with you! 

Greater New Bedford Community Health Center is an equal opportunity employer and does not unlawfully discriminate based on race, color, sex, national origin, religion, age, genetic information, disability, veteran status, or any other lawfully protected status. EOE/AA/M/F/D/V



Full-Time (40 hours per week) Flexible schedule include covering evening Pedi Calls and rotating Saturdays.


  1. Greets patients, directs them to an exam room, and uses two patient identifiers to confirm identity.  Completes patient intake and documents appropriately.  Interviews patient and take their brief history. This includes temperature, blood pressure, height, and weight, pain assessment and smoking history. Assesses for allergies. Records findings in the EHR.
  2. Performs EKG, point of care testing, visual acuity as directed by department, and oximetry. Documents findings in EHR.
  3. Prepares medical instruments for sterilization process and transfer to and from central sterilization area. Applies principles of aseptic technique and infection control and adheres to the Health Center’s infection control policies and procedures. 
  4. Maintains patient areas to provide for a safe, sanitary, and therapeutic environment.  Prepares and maintains examination and treatment rooms.  Ensures paper on exam tables are changed after each patient.  Visually inspects the room for any bio-hazard material, potential hazards (i.e., damp/wet floor, debris left in room, etc.).
  5. Assist with clinical phone calls and involves other nursing staff as needed. Ask team nurse or staff nurse to assess and determine the need for immediate medical care based on urgency of problem. 
  6. Responsible for scheduling patients appointments, solves scheduling problems, issues and/or concerns utilizing the facility computer system as applicable within limits of own position.
  7. Handles mail, all correspondence; ensuring forms are completed accurately.  Oversees that the office runs efficiently.
  8. Provides an inventory of supplies as needed.
  9. Serves as patient advocate.  Defend and preserve the rights of patients pertaining to all aspects of their care, knowledge and privacy.
  10. Protects the confidentiality of medical records within scope of own responsibilities by preventing unauthorized release of information both verbally and/or in writing.
  11. Demonstrates flexibility when responding to change.  Assumes accountability for all actions.  Contributes to orientation of new medical assistant personnel.  Responds appropriately to facility acuity and activity by providing assistance to peers, patients, and staff as needed.
  12. Float between two departments as needed.
  13. May work with students who need to shadow for school.
  14. Review medication list with patients and set up list of meds for providers in EHR.
  1. High school diploma or equivalent required.
  2. Completion of a formal program in medical assisting with appropriate certificate.
  3. No prior work experience is required, but 1-3 years of experience is preferred.
  4. Excellent communication and organizational skills.
  5. Bilingual or trilingual ability preferred.
  6. Current CPR/AED certification.
  7. Prior work experience that required strong customer service skills.
  8. Supply management experience.
  9. Bi-lingual or Tri-lingual ability strongly preferred.
  10. Has knowledge of the use and operation of all office equipment, i.e., telephone system, fax, computer.
  11. Experience with Electronic Health Records software.