Supportive Housing Program Supervisor
Job Details
West Humboldt Place - Chicago, IL
Full Time
Graduate Degree
$55,000.00 - $65,000.00 Salary/year
Nonprofit - Social Services

The Supervisor, Supportive Housing Program, is a seasoned professional who provides leadership for the agency’s scattered site and project based supportive housing programs and community based mental health services.  Through their interactions with the supportive housing team, families develop skills to articulate their own self-sufficiency goals and find their own paths to achieve them. The Supervisor assists families in developing strategies to achieve self-sufficiency and promote their children’s health and success, while researching and maintaining current knowledge of best practices in the housing field nationally; developing, updating and maintaining an integrated scattered site/project-based housing manual addressing both service and property management policies and procedures.

This role uses social work expertise to ensure the delivery of effective services that will engage and help families shift their perspectives and discover different solutions to the challenges they face through intensive case management, supportive therapy, consistent follow-up and utilizing an understanding of stages of change and a harm reduction approach.  The goal is to help the family recognize and understand underlying causes of their challenges, identify their own skills and capabilities and then use those skills to cope more effectively and achieve self-sufficiency.  

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.  Other duties may be assigned.

    Utilizes the Logic models for CFSS, Supportive Housing, and Medical Case Management in guiding the program operations and tracking of program outcomes. 
    Completes pre-tenancy and tenancy duties related to the agency’s scattered site and project based supportive housing programs, including recruiting new families, completing initial screenings in concert with Property Manager, developing and maintaining waiting lists, and providing pre-tenancy supports.

 Ensures that required trainings and data management are completed as outlined by agencies such as SHPA, IDPH, CDPH and AFC. 

    Works collaboratively to identify preferred partners for job training, legal services, psychotherapy and other key areas; engages with referral sources for active involvement with housing participants.

    Coordinates and/or leads tenant meetings, psychosocial support groups, educational meetings, life skills groups, or other needed programming to in response to identified needs and program resources.  

    Delivers individual therapy services to clients as appropriate in accordance with Ryan White Part B deliverables. 

    In concert with CFSS program staff, plans for and coordinates all onsite monitoring visits and reviews; develops and implements program improvement plans.

    Ensures the implementation of monthly staffings with the CFSS team to keep each family and the program on track, refine strategies and bring additional resources to bear as needed.

    In compliance with Children’s Place policy and state and federal regulations, reports immediately to Chief Program Officer any existing or potential abuse of any client as well as any impairment of a parent that would negatively affect the progress of the family.

    Participates in Children’s Place quality assurance initiatives as needed and appropriate to improve service quality and ensure compliance with licensing, accreditation and contractual standards


•    Master’s degree in Social Work, Psychology or related field required. Licensed Clinical Social Worker (LCSW) or Licensed Clinical Professional Counselor (LCPC) credential preferred. 
•    Minimum of 5 years of experience working with low income families from diverse backgrounds required; experience with supportive housing programs and working with HIV-affected families preferred.
•    Previous supervisory experience, preferably with in a supportive housing environment.
•    Must have knowledge of, and comfort with, family systems and larger systems of care.
•    Must demonstrate commitment to evidence-based (or –informed) practice and programming, including contributing to knowledge development and dissemination.
•    Must have a valid Illinois driver’s license and appropriate auto insurance.
Bilingual (English/Spanish written, and verbal communication skills) preferred.

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