Lead Tech - MO / AR
Job Details
Full Time
High School
Road Warrior
Installation - Maint - Repair

Purpose and Scope

The Lead Cabling Technician will be working in a fast-paced environment, providing a range of installation, training, quality control and support for new construction, moves/adds/changes, service, rollouts, and special projects. The Lead Cabling Technician will be responsible for overall quality control of service, installations and regional rollouts through on-site involvement on projects. After hours project coverage and travel will be required.

Responsibilities

  • Conduct on-site field surveys at customer premises to scope customer work as needed.
  • Perform installation and service work on customer site, as necessary and assigned.
  • Conduct field quality control inspections, surveys and audits to ensure customer specifications are achieved on product or system installations and ensuring client satisfaction.
  • Install equipment racks, cabinets, and cable support systems, including J-hooks, Arlington straps and ladder tray systems
  • Terminate and test Category 5e and 6 copper cables to manufacturer and BICSI standards
  • Able to participate in project installation and service/MAC activities during nights and weekends
  • Provide complete structured cabling system installations in a variety of retail, financial and office building environments.
  • Provide support and direction to other technicians in the field, supervising work performed and checking for accuracy and quality of work.
  • Serve as technical liaison between Telaid and client locations in your assigned area. Resolve issues at the lowest level; escalate issues as required to ensure client satisfaction.
  • Train subcontractors and Telaid technicians on theory and practices for reliable quality installations.
  • Maintain company vehicle
  • Complete administrative job requirements in a timely fashion.
  • Provide Telaid Cabling management and Niantic Corporate office management with written reports and updates as needed and directed.
  • Basic installation and configuration of switches, routers, phones and phone systems, and other network devices
  • Structured cabling systems for voice and data networks (Category 5e, 6 and fiber)
  • Installing, configuring, troubleshooting and testing:
    • DVRs - March Networks, Verint and Dedicated Micros
    • Bosch, Panasonic, Axis, and Wren Solutions cameras
  • Conduct other work-related duties as assigned.

 

Education and Training

Candidate must have a minimum of 5 - 7 years of Cabling hands-on field experience and/or Cabling project management experience. Must have strong organizational and communication skills, both written and verbal.

Technical Requirements

Should have a structured cabling certification (i.e. BICSI) or equivalent structured cabling experience. Knowledge of Cat 5 cable certification is necessary. LAN and telephone, including associated network device installation quality standards would be helpful.

Personal Attributes

A self-starter with initiative and problem solving skills to run field projects with minimum direction. Must have self-control to handle stress and provide exceptional customer service. Strong interpersonal skills and the ability to multi-task and availability to work outside of normal scheduled work hours and ability to travel to achieve quality and schedule demands required.

Experience
Position requires a minimum of 5 - 7 years structured cabling field experience and in depth understanding of cabling equipment installation standards.

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