Network Engineer
Job Details
Experienced
Minneapolis - Minneaplis, MN
Full Time
4 Year Degree
Professional Services
TAKE YOUR CAREER TO A HIGH POINT

When you become part of our team, your career opportunities are endless.  We offer our team members competitive compensation and world-class benefits. Our culture is easy to live, but hard to describe – come see exactly what it means to be a part of High Point Networks.

High Point Networks is a leading provider of information technology solutions in both SMB and enterprise-level markets, servicing customers from coast to coast. We specialize in anything that spans your network, data center, phone system and endpoints with a strong security focus across all things IT. Our Headquarters is in West Fargo, North Dakota with additional regional offices throughout North Dakota, South Dakota, Minnesota, Montana, Nebraska, Oklahoma, and Colorado. No matter where your business is located within the United States, we have you covered.

JOB SUMMARY
The Network Engineer is responsible for the design and implementation of networks in customer-facing environments, ensuring networks are running smoothly, upgrading networks to provide maximum performance as well as providing technical assistance to team members with system and network requests.  Our ideal candidate is interested in keeping up with current technologies, trends and best practices through educational opportunities, personal networks, and professional publications. You will be part of an engineering team responsible for the design and realization of scalable, highly available and maintainable solutions for High Point Networks clients.
 
ESSENTIAL DUTIES AND RESPONSIBILITIES
•   Design and implementation of secure, highly resilient WAN solutions.  Knowledge of clustering, Active/Active and Active/Passive designs,  VRRP and BGP desired
•   Design and implementation of converged, scalable, and resilient LAN solutions.  Knowledge of STP/RSTP/MSTP, OSPF, VRRP, 802.1x, switch stacking, multi-chassis LAG, QOS desired
•   Design, implementation, maintenance, and troubleshooting of enterprise wireless solutions 
•   Ability to troubleshoot complex multi-vendor network issues in LAN and WAN networks
•   IT support relating to issues with the internal systems and network infrastructure
•   Remote access solutions supporting IPSEC, VPN and SSL-VPN
•   Administration and maintenance of the remote monitoring and management systems
•   Document network implementations in accordance with company standards
 
ADDITIONAL DUTIES AND RESPONSIBILITIES

•   Ability to work in a team and communicate effectively
•   Escalate service or project issues that cannot be completed within agreed service levels
•   specific knowledge of the customer and how IT relates to their business strategy and goals
•   Document internal processes and procedures related to duties and responsibilities

•   Responsible for entering time and expenses as they occur
•   Understand processes by completing assigned training materials
•   Work through project tickets and phases as assigned by a Project Manager
•    Enter all work as service or project tickets into company ticketing system
•    Review IT publications and online materials to remain up-to-date with current and future technologies emerging in the industry

 

KNOWLEDGE, SKILLS, AND/OR ABILITIES REQUIRED   
•   Diagnosis skills of technical issues
•   Ability to multi-task and adapt to changes quickly
•   Technical awareness: ability to match resources to technical issues appropriately
•   Service awareness of all organization’s key IT services for which support is being provided
•   Understanding of support tools, techniques, and how technology is used to provide IT services
•   Typing skills to ensure quick and accurate entry of service request details
•   Self-motivated with the ability to work in a fast moving environment
 
KNOWLEDGE OF TECHNOLOGIES DESIRED BUT NOT REQUIRED   
•    Certifications and/or experience with SonicWALL, Palo Alto Networks, Extreme Networks, Juniper Networks, Aruba Networks, and Cisco Systems
 
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