Technical Trainer

TECHNICAL TRAINER

Full-Time

Anders is looking for a professional information technology trainer to help drive employee efficiency and innovative solutions through the Office 365 application suite and other Firm applications. This individual will be responsible for partnering with the Learning and Development Manager and Chief Information Officer to build and execute an IT technical training strategy, which includes design, development, and delivery of effective training.  

Position Responsibilities

• Design, develop and deliver highly effective end-user training
• Create and maintain training presentations, handouts, and any other required training materials.
• Perform group and individual training sessions for end-users both in person and virtual sessions.
• Responsible for performing new employee technical training and other onboarding activities.
• Responsible for administrating cybersecurity training platform.
• Provide consultation to department leaders and employees and provide recommended solutions for filling technology skill gaps.
• Collaborate with multiple department leaders to develop training to support new technology and process improvement events.
• Provide vendor management for outside technical training vendors, as needed
• Maintain IT department intranet content and learning resources
• Assist with IT project rollouts with needs analysis, usability testing, training, and adoption tasks
• Light development projects in PowerApps, Flow, and Forms.

Qualifications and Competencies

• Demonstrated strong communication and interpersonal skills
• Excel at presenting, and facilitating training content
• Familiar with adult learning techniques
• Ability to multi-task, meet deadlines
• Ability to work independently, but also in a team environment
• Experience developing e-learning courses

Education and Experience

• Bachelor's degree in Communications, Instructional Design, or Adult Education (or equivalent)
• Proven experience with IT end-user training and/or related adult education.
• Most applicable certifications: Microsoft Certified Trainer (MCT)
• Must have an excellent, broad-based knowledge and proficient with  understanding of all Microsoft O365 cloud products
• Experience using e-learning software such as Articulate 360, Camtasia, Adobe Captivate

At Anders, taking care of our employees is a top priority.  Our family-oriented culture and welcoming environment will make you feel like a part of the team as soon as you walk through the doors. From professional development opportunities, to daily workplace benefits, Anders offers unique incentives that enrich your career and facilitate growth from day one. Some of these perks and benefits include:

• Healthcare insurance plans and savings accounts
• Matching 401(k) program
• Competitive base salary and bonus opportunities
• Generous paid time off
• Paid parental leave
• Flexible work arrangements
• Extensive professional development offerings
• Paid parking
• Wellness Program
• Countless social events and activities

To see all of our perks and benefits and what makes Anders a great place to work, visit our careers page at https://anderscpa.com/careers/

All applicants for this position must be authorized to work in the United States now and in the future without requiring sponsorship.

For over 55 years, Anders has delivered full-service accounting, tax, audit and advisory services to growth-oriented companies, organizations and individuals. Every day, our partners and staff serve as a catalyst for those striving to achieve their highest potential and carry this mentality on to our clients and community. Ranked #89 on Inside Public Accounting’s Top 100 Accounting Firms list, Anders is a member firm of LEA Global, one of the largest international associations of independent accounting firms. For more information on Anders, visit anderscpa.com and follow on us Twitter, Facebook, LinkedIn and Instagram: @AndersCPA