Systems and Network Specialist
Job Details
Technology Office - Oakland, CA
Full Time
Professional Services

Head-Royce School, an independent co-educational day school in Oakland, California, is seeking a skilled systems and network specialist to join our Technology department in managing, troubleshooting, and building IT systems in support of the daily operations of the School. We are looking for a candidate who can work alongside our existing team in protecting our critical systems, building and documenting new hardware, software and administrative solutions, as well as helping to maintain and utilize our existing systems. 

It is important that candidates possess a commitment to anti-racism, equity and inclusion in addition to the flexibility, curiosity, energy, sense of humor and commitment to teamwork that life in an independent school requires. We seek someone who possesses an appreciation for a K-12 educational environment, an interest in working with a range of products and services, an “always learning” mindset, and a commitment to a collaborative approach. 


The systems and network specialist will collaborate with other technology team members and stakeholders in the School in developing strategies for improved processes utilizing and documenting reliable, repeatable and appropriate technology solutions. The ideal candidate is self-motivated with a growth mindset, a proven record of taking on new challenges and eager to use and grow her or his technology skills. This is a full-time year-round position reporting to the Director of Technology while working closely under the guidance and direction of our Associate Director of Infrastructure.

Skills and Functions

  • Demonstrated understanding of account management in both Active Directory and G. Suite for Education

  • Experience supporting and troubleshooting VOIP, WiFi access points, and switches

  • Ensure the stability and functionality of a wide suite of technology hardware and software including access control systems, IP cameras, servers and VMs, emergency alert systems, RAID implementations, as well as backup/recovery planning, testing, and execution

  • Strong collaboration, documentation, and communication skills, with a willingness to share a highly varied workload

  • 3 to 5 years supporting technology, preferably in an educational institution. 

  • Experience and interest in managing and staying current with G. Suite for Education best practices and workflows.

  • Working knowledge of wireless infrastructure, physical layer and subnets.

  • Experience interacting effectively and tactfully with faculty with a wide background of technology expertise.

  • Very strong interpersonal communication skills; ability to communicate technical information to non-technical personnel in both written and verbal form. A commitment to professional growth and development, including a willingness to participate in online training courses as needed.

  • Ability to work in a team-oriented environment.