What you will do:

• Gather, assimilate and analyze data, draw conclusions, develop reports and visualizations and offer solutions to improve GSCP2P performance; provide objective insights in response to research and analysis requests from other departments.
• Manage report and dashboard development in Volunteer Systems (Salesforce Lightning, Looker)
• Develop and document business processes, with particular focus on cross-functional processes; review department business processes and ensure integration, planning, and gap identification and analysis.
• Serve as the owner of the Standard Operating Procedures Manual. Collaborate with business process owners to update and maintain SOPM.
• Serve as a council Salesforce administrator. Filter and troubleshoot council-level issues, escalating to GSUSA as necessary.
• Serve as Looker Champion; maintain current knowledge of Looker reporting and issues; train staff on Looker as needed.
• Serve as database manager for resource development including data clean up, aggregation, integration with Salesforce, and analysis and reporting.
• Aggregate and analyze data across multiple sources and visualize data to internal teams to support data-driven decision making; propose solutions based on data analysis.
• Review data quality and integrity using reporting and data analysis to test and implement changes that upgrade data quality and integrity.
• Engage cross-functionally with teammates to fully support annual council membership recruitment and retention plans
• Participate actively in developing environments that foster diversity, equity, inclusion and access through words, actions and attitude. Ensure work plans are designed to enhance the diversity of our membership.

Who we are looking for:

• A person with two or more years demonstrated experience with Salesforce or similar CRM system including data analysis, reporting and data visualization
• Someone with a bachelor's degree in Data Analytics, Business Administration, Computer Science or Computer Information Systems or related field, or an equivalent combination of education and directly related experience.
• An individual with advanced Microsoft Excel skills, basic SQL knowledge and presentation software skills (i.e., PowerPoint, Visio, etc.)

What else do you need:

• Subscribe to the principles of the Girl Scout Movement and become and remain a registered member of GSUSA, Girl Scouts Carolinas Peaks to Piedmont.
• Futurist mindset and ability to translate vision to strategy to deliverables.
• Must have consistent drive, persistence, sense of urgency, flexibility, and willingness to learn in order to reach council goals
• Excellent time management and organizational skills with ability to carry out a variety of responsibilities with multiple priorities and deadlines with limited supervision.
• Willingness and ability to work regular and varied hours, including some evenings and weekends.
• Successfully pass criminal and driver background investigation.
• Valid state-issued driver's license, valid auto insurance, acceptable driving record and access to a vehicle on a daily basis and willingness and ability to travel throughout the council's geographic area.

Who we are:

We are the preeminent leadership development organization for girls. Girl Scouts offers girls a chance to practice a lifetime of leadership, adventure and success. With support from dedicated adult volunteers, parents and staff, Girl Scouts Carolinas Peaks to Piedmont (GSCP2P) delivers the Girl Scout experience in 40 counties across central and western North Carolina.

Why you want to work here:

• At Girl Scouts Carolinas Peaks to Piedmont, we have a clear vision: to be a place where a diverse mix of talented people want to come, to stay and do their best work to ensure every girl has the opportunity to be a Girl Scout.
• Flexibility for office-based, hybrid or primarily remote work is available for most roles.
• Generous leave - 4 weeks paid vacation, 12 sick days annually, 10 paid holidays annually including Juneteenth, PLUS the week between Christmas Day and New Year's Day.
• Benefits available include medical, dental, vision, short-term disability and 401k. Free life and long-term disability insurance as well as telemedicine access and a casual work environment.
• We are a dynamic, fun team of professionals who love providing a meaningful and impactful experience to girls and volunteers in our 40-county footprint in North Carolina.

How to apply:

• Simply complete the information in the "Apply Now" boxes and click "START APPLICATION".
• We kindly request that you upload a copy of your resume and include a cover letter. Applicants must complete an online application and submit a Resume and Cover Letter to be considered for the position.

We are an at-will, equal opportunity employer.