Salesforce Data Specialist
Job Details
Hickory Service Center - Hickory, NC
Full Time, Non-Exempt
$33,000.00 - $41,000.00 Salary/year

What you will do:

  • Provide excellent customer service through Volunteer Systems reporting and managing and creating programs in our online event registration system, gsEvents.
  • Provide back-up support to Customer Care and IT through contact center management which includes providing customer solutions via phone and email response.
  • Support ongoing Salesforce training and IT hardware inventory management
  • Participate actively in developing environments that foster diversity, equity, inclusion and access through words, actions and attitude. Ensure work plans are designed to enhance the diversity of our membership.

Who we are looking for:

  • A person with an Associates degree in business management, data science or a closely related field or an equivalent combination of education and experience.
  • Someone with two or more years of experience in data entry and working in database environment.
  • A proficient user of Microsoft Office suite including MS Word, Outlook and PowerPoint. Intermediate-level skills in Microsoft Excel

What else do you need:

  • Subscribe to the principles of the Girl Scout Movement and become and remain a registered member of GSUSA, Girl Scouts Carolinas Peaks to Piedmont.
  • Commitment to providing top-notch customer service for all internal and external contacts with a desire to resolve customer inquiries on first contact.
  • Become proficient in council systems including but not limited to Salesforce, gsEvents, gsLearn; proficiency in Microsoft Office including Word, Outlook. Ability to learn and utilize new software.
  • Excellent time management and organizational skills with ability to carry out a variety of responsibilities with multiple priorities and deadlines with limited supervision.
  • Demonstrated ability and proficiency to perform accurate data compilation and entry and create reports
  • Willingness and ability to work regular and varied hours, including some evenings and weekends.
  • Successfully pass criminal and driver background investigation.
  • Have a valid state-issued drivers license, valid auto insurance, acceptable driving record and access to a vehicle on a daily basis and willingness and ability to travel throughout the councils geographic area.

Who we are:

We are the preeminent leadership development organization for girls. Girl Scouts offers girls a chance to practice a lifetime of leadership, adventure and success. With support from dedicated adult volunteers, parents and staff, Girl Scouts Carolinas Peaks to Piedmont (GSCP2P) delivers the Girl Scout experience in 40 counties across central and western North Carolina.

Why you want to work here:

  • At Girl Scouts Carolinas Peaks to Piedmont, we have a clear vision: to be a place where a diverse mix of talented people want to come, to stay and do their best work to ensure every girl has the opportunity to be a Girl Scout.
  • Flexibility for office-based, hybrid or primarily remote work is available for most roles.
  • Generous leave - 4 weeks paid vacation, 12 sick days annually, 10 paid holidays annually including Juneteenth, PLUS the week between Christmas Day and New Year's Day.
  • Benefits available include medical, dental, vision, short-term disability and 401k. Free life and long-term disability insurance as well as telemedicine access and a casual work environment.
  • We are a dynamic, fun team of professionals who love providing a meaningful and impactful experience to girls and volunteers in our 40-county footprint in North Carolina.

How to apply:

  • Simply complete the information in the "Apply Now" boxes and click "START APPLICATION".
  • We kindly request that you upload a copy of your resume and include a cover letter. Applicants must complete an online application and submit a Resume and Cover Letter to be considered for the position.

We are an at-will, equal opportunity employer.

 

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