Overnight Support Services Coordinator - KentHOPE
Job Details
KentHOPE Day Center - Kent, WA
Full Time
Customer Service

Are you looking for a way to use your gift to help others? Do you have a heart to come alongside others who are trying to improve their lives? Do you want to work for a company that's made it on the Best Christian Workplaces 2 years in a row? If so, we want to talk with you!


As an Overnight Support Services Coordinator you will work with a team of staff to help create a safe, healing environment for women and children in Christian Emergency Shelter programs. Oversee the Support Services functions of KentHOPE, including customer service, housekeeping, and maintenance functions.




Monday through Thursday, 8:30 pm - 6:30 am




  • Perform random and frequent walks through the entire interior of the building. Record evening report in the staff log at the end of each shift.
  • Perform Breathalyzer tests and Urine Analysis drug screens for individuals entering the building after curfew or returning from the hospital.
  • Handle issues that may arise with individuals during the overnight.
  • Do occasional room checks or searches as needed.
  • Respond to emergency calls on overnight phone and ECP room alarms.
  • Assess and record safety hazards and maintenance needs.
  • Perform janitorial duties including duties leftover from the evening shift.
  • Assist with a variety of administrative duties.
  • Handle office telephones and monitor incoming persons.
  • Any other job-related duties as assigned by the supervisor

Qualifications & Experience


  • A high school diploma or equivalent is required.
  • Clerical and reception experience required.
  • Building cleaning and maintenance or similar experience.  
  • Supervisory experience required.


Work Environment


While performing the duties of this job, the employee is frequently required to sit for long periods of time in a temperature-controlled environment.  Requires frequent use of computers, keyboarding, and talking on the telephone.  Occasionally will stand, balance, twist, bend, stoop, kneel and reach with hands/arms.  Regularly lifts up to 40 pounds and walks uses stairways to climb to multiple floors within the facility.  Specific vision abilities required for this job include close vision, color vision, distance vision, depth perception, and the ability to adjust focus.




This position is subject to a pre-employment background check and drug screening.


COVID – 19 Protocol


Per King County, we require that everyone wear and mask while at any Mission facility (unless eating or drinking), practice social distancing, and temperature checks are required prior to entering any facility.

Per Governor Inslee's Proclamation 21-14.1, employees at Seattle Union Gospel Mission for the following locations: KentHope, Hope Place, and Dental must be fully vaccinated against COVID-19, unless a medical or religious exemption is approved. Being fully vaccinated means that an individual is at least two weeks past their final dose of an authorized COVID-19 vaccine regimen. As a condition of employment, newly hired employees will be required to provide proof of their COVID-19 vaccination or be approved for a medical or religious exemption prior to being allowed to work.