Sales Support Representative - Trading Company
Job Details
PCF - Portland - Portland, OR
High School

Pacific Coast Fruit Company is a local, family-owned produce distributor that has proudly served our Pacific Northwest retail, wholesale and foodservice customers since 1977. We are now one of the largest independent produce distributors in the Northwest with distribution centers in Portland, Oregon, and Seattle (Kent), Washington.

Our employees are a big part of our success, and we truly believe the words of our founder, Emil Nemarnik, who often said, “Take good care of your employees, customers, shippers, and farmers and they will make you successful.” As a Sales Support Representative, you’ll not only earn a competitive hourly wage and comprehensive benefits but also open doors to a wide variety of advancement opportunities. Pacific Coast Fruit Company takes pride in developing talent and recruiting from within, and previous employees have gone on to work in a wide variety of roles throughout the company.

General Description: This position is responsible for assisting brokers by providing administrative support, allowing them to maximize their relationships and sales to new and existing customers. The Sales Support Representative must have strong skills, good initiative, and the ability to prioritize.

Essential Functions:

  • Assist sales representatives with administrative and sales activities, including:
    • Sales Order Entry
    • Purchase Order Entry
    • Processing passing’s from Vendors, and to Customers
    • Item Code creation
    • Freight scheduling
    • Filing and Recordkeeping
    • Occasional phone interaction with customers and vendors
    • Limited Accounts Receivable/Accounts Payable data entry (no collections)
    • Work with the Marketing team to create collateral
    • Maintain and update vendor and grower certifications
  • Partner with others to successfully execute programs and projects
  • Positively represent the company by treating customers and other employees in a positive and professional manner
  • Investigate and troubleshoot issues as requested and demonstrate a sense of urgency by providing efficient and timely responses to requests
  • Continually work to improve industry knowledge

Knowledge, skills and abilities required:

  • Must possess communication skills; Ability to speak, read and write in English. Bilingual – English/Spanish a plus
  • Produce Pro or Produce experience desired
  • Ability to handle sensitive and confidential information
  • Be organized and detail-oriented and show ability to handle multiple, simultaneous projects in a fast-paced environment
  • Ability to demonstrate understanding of produce, including seasonality, source, quality, and handling
  • Pleasant and efficient phone manner, ability to build rapport over the phone
  • Position requires strong computer and order entry skills and the ability to pick up new tasks quickly.  Produce Pro experience preferred
  • Good availability, including weekends and holidays.  Initial schedule is anticipated to be: Tuesdays through Fridays 8:30 a.m. to 5:00 p.m. and Saturdays 9:30 a.m. to 2:00 p.m.

Education and Work Experience:
•    HS diploma or GED required.  College degree preferred

•    2 years prior sales and/or customer service experience, preferably in a wholesale or

      retail produce environment 


​​​​​​Pacific Coast Fruit Company is proud to be an Equal Opportunity Employer

Pacific Coast Fruit Company participates in the E-Verify Electronic Employment Verification Program. To ensure that we continue to maintain a safe work environment, all employees must pass a pre-employment drug screen and background check prior to beginning work.

Our Family
Inside Prepared Foods
This week we go out of the Kitchen to give you an inside look into our Prepared Foods Department. Lacy talks to Ignacio and Rosario to better explain the operation and the people behind the produce.
PNW Pear Chicken & Waffles
This week In The Kitchen, Lacy is joined by one of our sales reps, Peter Ross, who talks about his passion for PNW Pears. He then uses one of the pears to create an interesting take on traditional Chicken & Waffles.
Satsuma Martini!
This week In The Kitchen, Chef Lacy works with Stem & Leaf Satsumas to create her take on a Satsuma Martini that she calls a "Satsimi!"