LJA Mission Statement:

The mission of Lake Junaluska is to be a place of Christian hospitality where lives are transformed through renewal of soul, mind and body.

Located in the Smoky Mountains of Western North Carolina, Lake Junaluska is a conference and retreat center that hosts over 50,000 overnight guests annually. We have over 400 lodging rooms, a campground, and meeting space for up to 2,000 people. All of our facilities are located on a scenic 1,200 acre campus which boasts panoramic views, abundant recreation opportunities, and a 200 acre lake. Our market ranges from youth groups to affluent leisure guests primarily from the Southeastern US.

Essential Functions

• Responsible for keeping all dishes cleaned and stored back in the proper place.
• All cooking utensils are to be cleaned and sanitized.
• Clean all floors in kitchen and keep free of objects.
• Place all stock in its proper place.
• Keep dishwasher clean and in good working order.
• Carry out all duties that are assigned by the immediate supervisor.
• Comply will all safety policies, practices and procedures and report any unsafe activities or conditions immediately to supervisor.
• Perform other duties as assigned.

Knowledge, Skills and Abilities

• Requires any combination of education and experience equivalent to a high school diploma and 1-3 months relevant food service experience.
• Hospitality background strongly desired.
• Must be able to work in a fast pace environment.
• Must have demonstrated good communication skills, client relation skills, and a commitment to providing responsive and conscientious customer service.
• Must be flexible and able to adapt to changing needs, multiple task demands, and work structures.
• Ability to read and comprehend instructions, short correspondence, emails, and memos.
• Ability to effectively present job related information upon request to customers, clients, and employees of the organization.
• Proven organizational skills and interpersonal skills are required.
• Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule formats.
• Must be willing to work a flexible schedule

Performance/Success Factors

• Be punctual to work and other related functions
• Performs well in a team environment
• Complete work in a timely, accurate, and thorough manner
• Ability to prioritize daily tasks and events.
• Perform routine duties with minimal supervision.
• Provide leadership to other staff through work ethic and the sharing of knowledge and skills.
• Strives for excellence in all tasks and duties and foster an attitude of “exceeding guest expectations”.
• Able to work independently but operate within LJA policy guidelines using independent judgment.

Working conditions

• Moderate physical activity performing strenuous and non-strenuous activities with moderate to loud noise.
• Well-lighted, heated (sometimes extreme) humid indoor setting with adequate ventilation. – Kitchen area.
• Consistently works in and around water, handling dishes and sharp objects (knives), etc.
• Ability to coordinate work, frequently moves about, able to stand for long prolonged periods of time, walk, sit, use hands to finger, handle or feel, reach with hands and arms, climb or balance, stoop, kneel, talk to and hear staff and customer requests, and also lifts or otherwise move objects weighing up to 50 pounds.
• Must have adequate vision to carry out daily activities
• Work Schedule: Monday – Sunday, nights/weekends/holidays as required.

Lake Junaluska is an Equal Opportunity Employer