The Hospital Development Coordinator is responsible for planning, implementing, and managing customized organ and tissue donation programs at assigned hospitals and supporting additional Hospital Development activities in other hospitals as needed. This role provides support to ensure hospital experiences are consistent and the highest level of quality service and outcome is achieved.
ESSENTIAL JOB FUNCTIONS
Hospital Partner Responsibilities
- Establishes a strong working relationship with, and serves as a knowledgeable resource for hospital administrators, physicians, and nurses in assigned accounts.
- In partnership with and at the direction of Hospital Development Program Managers (HDPM’s) and HD leadership, presents, attends and leads meetings, and other hospital activities as needed in specific hospitals outside of assigned accounts.
- Collaborates with hospital partners to develop and maintain organ and tissue donation policies at assigned hospital accounts, with focus on the rural healthcare community and lower-level donation potential hospitals
- Analyzes hospital accounts utilizing death record reviews, referral data, and potential donor statistics and develops customized plans for assigned hospitals depending on needs and level of potential.
- Leads the transition of a hospital with no organ donor potential to a hospital with organ donor potential for assigned accounts and assists with transition process for HDPM accounts.
- Presents data to administrative-level contacts and assures that best practices for donation process are followed.
- Maintains and assists in establishing contractual relationships with assigned hospitals for tissue recovery services.
- Assists all hospital accounts with Joint Commission, CMS, FDA, state and federal laws and UNOS requirements related to organ and tissue donation. This includes providing direct support to assigned hospitals specific to need (including educational programs, nursing staff and physician training) and establishing and updating donation policies and procedures.
- Develops targeted training programs for hospital staff on the donation process driven by data analysis and process improvement needs.
Professional Partner Responsibilities
- Partners with Donation Liaison to support strong working relationships with medical examiners, coroners, funeral homes, and other professional partners.
- Provides education to nursing schools as assigned
- Participates in professional and community trade events, by exhibiting or speaking.
Internal Partner Responsibilities
- Collaborates with HDPM’s to support Hospital Development activities in higher-volume organ and tissue donation hospitals.
- Collaborate with internal departments to review process challenges at assigned hospital accounts, and work to implement process improvement efforts.
- Serve as a resource to internal partners regarding hospital policies and procedures. On-site support during case activity may be expected.
- Assists as needed with death record/timeliness reviews and applicable audit procedure as assigned ensuring accuracy, consistency, and timeliness in reporting.