Resident Support Specialist
Job Details
CHI - Townhouse 1 - Smithtown, NY


Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.


CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer:

  • Paid time off
  • Health insurance and health reimbursement account
  • Dental and vision plans
  • Flexible spending account
  • AFLAC supplemental insurance
  • Voluntary plans
  • Dependent Care Spending Account
  • BJ’s discounted membership
  • Working Advantage- Employee Perks
  • 401(k) retirement plan
  • Life insurance
  • Employee Assistance Program
  • Monthly trainings and career development plans


CHI is looking for a full-time Resident Support Specialist (RSS) for our Smithtown location. You will ensure the safety and security of all clients, visitors, staff and property.  This is accomplished by performing the following functions:

  • Conduct site inspections and review video cameras and monitors consistently.
  • Enforce CHI, site and DSS policies, regulations and rules with residents.
  • Provide limited crisis intervention to residents on an as-needed basis.
  • Accurately document throughout shift, i.e. turn-over, census, logs, incident reports, case notes, etc.  
  • Review rules and regulations with new arrivals and perform bag searches upon intake.
  • Submit reports accurately and in a timely manner. Maintain logs, office and site in an orderly fashion.
  • Support afterschool/evening activities as needed.  Provide oversight of outdoor and recreational events.  
  • Inform Building Superintendent of work site’s physical condition (i.e. dangerous conditions, possible repair needs, supply needs, etc.).
  • Prep vacant units for new placements.  
  • Facilitate evacuation procedures ( i.e. fire drills) as directed by Program Manager.


  • Education:  High School Diploma or GED required.
  • Experience:  1-2 years of experience working in related field preferred; if candidate has High School Diploma, GED or higher no work experience is required.  
  • Communication:  Excellent verbal and written communication skills.  Proficiency in English required. Bi-lingual (Spanish) is a plus.
  • Reasoning Ability:  Ability to prioritize, make appropriate decisions and judgment calls, and perform proper notifications.


  • Salary: $17.00
  • Overtime available
  • Open shifts: [Fri-Mon 6am-2pm] [Fri-Mon 2pm-10pm] [Tues-Sat 2pm-10pm] [Tues-Sat 10pm-6am] [Tues-Sat 6am-2pm] [Fri-Tues 10pm-6am] [Sun-Thur 10pm-6am]

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