The Downtown Women's Center (DWC) seeks a full-time Peer Specialist with a proven history of high quality work, to provide culturally responsive services through Project 100. The Project 100 program is focused on providing culturally responsive services to unhoused women, living on Skid Row, who have experienced long-term homelessness and have been historically underserved by traditional housing programs. This innovative program is dedicated to implementing the recommendations of the Ad-Hoc Committee on Black People Experiencing Homelessness and the Ad- Hoc Committee on Women Experiencing Homelessness, and is designed to quickly and permanently house the most vulnerable women of Skid Row. Project 100 is a collaboration between Downtown Womens Center, the Mayors Office, City Council, and other homeless service sector partners. This direct service role is responsible for engaging women in services, building relationships, and identifying natural community supports. This position will report directly to the Project 100 Program Manager.
- Provide vision driven hope and encouragement support people in their housing and assist them in connecting to the community
- Provides opportunities for individuals receiving services to direct their own service process (self-determination) and by acting as an advocate for the needs and rights of persons served
- Works with individuals in groups and on a one-to-one basis to provide training and outreach to individuals who use social services in the community
- Serves as an advocate and liaison for clients in obtaining benefits
- Develops authentic peer-to-peer relationships
- Informs people served of available service options and choices while promoting the use of natural supports and resources within the community
- Assists individuals in navigating the social services system and in achieving resiliency and recovery as defined by the person
- Works as part of a multidisciplinary team (case managers, employment coordinator, clinician) in support of the individuals needs
- Participate in developing service plans and in multidisciplinary team meetings
- Serve as an ambassador of DWC and its mission and values by participating in community meetings/events
- Provide weekly, monthly and as needed written reports to the Program Supervisor as assigned
- Additional duties as assigned
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Competencies (I.e. Flexibility, Communication Proficiency, Relationship Management)
- Strong engagement skills
- Culturally Responsive
- Relationship building
This position does not have supervisory responsibilities.
This position is primarily field-based, meeting clients in the field, but does also sometimes work in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk and hear. Specific vision abilities required by this job include close vision and ability to adjust focus. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.
Position Type and Expected Hours of Work
This is a full-time position. Days and hours of work are Monday- Friday 8:30 am to 5:00 pm
Travel is expected for this position. The position is primarily field-based.
Required Education and Experience
- Lived experience and familiarity with the Skid Row community strongly preferred
- Strong interpersonal, written, and oral communication skills; proven ability to communicate with diverse audiences
- Ability to manage multiple tasks and priorities, including proficiency in balancing direct service responsibilities with data management responsibilities
- Strong administrative skills and proficiency in Microsoft Office Suite (Word, Excel, Outlook) required
- Ability to be flexible with hours when needed
Required Knowledge/Skills/Position Qualifications
- Knowledge of the complex barriers surrounding women's homelessness
- Knowledge of communities that are disproportionately represented in the homeless population (communities of color, LGBTQ+ etc.)
- Computer skills and proficiency in Microsoft Office Suite (Word, Excel, and Outlook)
- Strong interpersonal, written and oral communication skills and ability to build relationships with women, coworkers, and community partners from diverse backgrounds
- Demonstrated ability to establish priorities, implement plans, and meet deadlines
- Active listening and problem solving skills, a solution-oriented attitude, and good judgment
- Knowledge of trauma informed care
Downtown Women's Center is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their race, religion, ancestry, national origin, sex, sexual orientation, gender, gender identity or expression, age, disability, marital status, or medical condition. In addition to federal law requirements, Downtown Women's Center complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.