Program Director - Senior Housing
Job Details
Bronx - Bronx, NY


Title:                            Program Director

Unit:                            Bronx Pro Senior Housing Program

Reports to:                 AVP, Scattered Site Housing

Status:                        Full Time; Regular; Exempt

Location:                    Bronx, NY

Days/Hours:               Monday to Friday, 9:00am to 5:00pm – (flexibility required) and 24 hour on-call


Position Summary:

The Fortune Society – Bronx Pro Senior Housing Program, in the Morrisania section of The Bronx, is a supportive housing program serving seniors ages 62 and over who have experienced homelessness and who have had experiences in the criminal justice system.  The Program Director will oversee and manage the positions that report to this location which include case managers, social worker, nurse, peer specialists and other supportive positions. This position includes providing administrative and managerial support to the Supportive Housing team and being the liaison with our Bronx Pro partners. This role will ensure development and implementation of administrative controls, goal visibility & measurement and program compliance measurements.  Additionally, the Program Director will act as a liaison to the Main Office with housing programs, fostering agency growth, and ensuring alignment with overall agency mission and standard. 

Essential Duties and Responsibilities:

  • Evaluate, develop and implement procedures according to programmatic, or agency mission, and fiscal objectives. Coordinate the team to implement updates to protocols, procedures, and systems in support of goals.
  • Interdepartmental coordination: Develop strategies and coordinate implementation plans to standardize and improve the operation of Fortune’s housing programs. Analyze and ensure efficient use of resources, staffing, & office logistics across Fortune’s housing programs.
  • Specified Departmental Support: Identify and target operational needs within Supportive Housing based programs. Work with AVP Scattered Site Housing to improve efficiencies and set strategic goals. Monitor and analyze goals, metrics and needs for timely completion of deliverables, ensure departmental sustainability.
  • Liaison with LIC regarding agency-wide strategic goals & initiatives, and operational activities. Collaborate with executive team regarding long-term operational plans and performance goals.
  • Liaison with HR: coordinate with HR and Harlem staff re: staff onboarding, training requirements, employee relations & HR initiatives.
  • Liaison with IT and Facilities departments; coordinate space renovations and updates, ensure site technology is efficient for site needs and growth.
  • Foster and maintain relationships with department leaders, executive team, external partners, and vendors. Uphold agency mission, policies, and standard.
  • Oversee the administrative functions of the Mandela Housing program to ensure apartment unit acquisition, furniture purchase, client move out, apartment clean-outs, and donation pick-ups.
  • Supervises direct reports which may include, but shall not be limited to Case Managers, Nurse, Peer Recovery Specialist and Residential Aide.
  • Shall be available to handle all other issues that come within the scope of work of the Program Director. 



  • Bachelor’s degree or equivalent skill set and experience; some degree of higher and/or technical education in Human Services, Business Administration, Building Operations highly preferred.
  • Minimum five years of progressive relevant experience in executive level office support.
  • Minimum three years of experience in a management or supervisory role.
  • Excellent written and oral communication skills.
  • Strong computer skills-MS Word and Excel.
  • Knowledge of building operations.
  • Knowledge of building management.
  • Ability to plan, schedule and oversee programs & personnel.
  • Ability to prioritize ongoing and new projects as well as conduct research, gather information and assess ongoing and new agency needs.


Travel Requirements - Travel to our Long Island City office and other off-site locations may be required.


Physical Demands:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The responsibilities and requirements listed are representative of the knowledge, skills, minimum education, training, licensing, experience and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.


The Fortune Society is an Equal Opportunity Employer.  All qualified applicants will be afforded equal employment opportunities without discrimination because of conviction history, race, religion/creed, color, national origin, sex, age, disability, sexual orientation, gender identity, military status, predisposing genetic characteristics, victim of domestic violence status or marital status.