Teller - South Elm
Job Details
AVB South Elm - Broken Arrow, OK

Primary Responsibilities

  • Provide prompt and courteous service to customers
  • Comply with dual control and security procedures
  • Accept retail and commercial checking and savings deposits
  • Accept and process cash deposits
  • Accept and process coin deposits using coin counter
  • Move bagged coins to the vault or designated secure area
  • Complete work with a high level of accuracy and in a timely manner
  • Process withdrawals and cash checks up to designated limits
  • Help prepare currency and bags of coins for fed shipment; Accept currency and boxed coins from Fed shipment
  • Assure compliance with all applicable bank policies and procedures, as well as all applicable state and federal banking regulations
  • Acquire and maintain knowledge about the importance, requirements of, and procedures for completing Currency Transaction Reports (CTRs) and Regulation CC holds
  • Accept loan payments of all types
  • Sell cashiers checks and money orders
  • Process cash advances on credit/debit cards
  • Know when to report suspicious transactions, activity, or situations to appropriate personnel
  • Acquire and maintain comprehensive product knowledge
  • Promote and cross sell bank products and services, refer customers to appropriate staff for new products and services.

Secondary Responsibilities

  • Participate in community service: attend bank functions within the community, interact with customers to create a community relationship, identify opportunities for new business
  • Travel to other AVB Bank branches for coverage as needed

Minimum Requirements

  • High School diploma or equivalent
  • Two years cash handling and customer service experience
  • Basic math, reading and writing, and computer skills are required

Physical Requirements

Time spent standing: 5 8 hours daily

Lift (weight): 50 pounds Frequency: as necessary

Motion: Bend, Sit, Squat, Reach, Lift

Functional Requirement: Visual Acuity, Audio Acuity, Manual Dexterity, Speak/Read/Write English, Ability to efficiently process data, discern patterns, and recognize inconsistencies in information.

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