Employment Specialist
Job Details
LIC - Long Island City, NY
Full-Time Non-Exempt


Employment Specialist


Employment Services

Reports to:

Manager of Business Engagements


Full Time- Regular/Non-Exempt


Long Island City, various locations and offices


35 hours per week



Position Summary:  The Fortune Society is seeking to fill the position of Employment Specialist, under the supervision of the Manager of Business Engagements.  The Employment Specialist will be responsible for supporting participants with criminal justice involvement enter or reenter the workforce.  This support will include appropriate coaching, interview preparation, resume construction, job search, job placement, and job retention.  The Employment Specialist will evaluate participants’ education, experience, skills, interest and abilities and match them to viable employment opportunities. 

Essential Duties and Responsibilities:

  • Cultivate and manage relationships with employers in all sectors and across a variety of industries;  
  • Educate employers on the socioeconomic advantages of hiring Fortune Society participants;
  • Ability to market and sell Fortune Society program and participants in a way that is appealing to employers;
  • Maintain an active job bank;
  • Refer approximately 25 participants to employment opportunities per month; 
  • Place 8-10 participants into viable employment opportunities per month;   
  • Ensure that resumes align with job order requirements and job sectors;
  • Support with screening potential job candidates and conducting mock interviews;
  • Provide one-on-one job coaching, job searching, and support with completing job applications;
  • Ensure job referrals align with participants service plan, education, experience, and credentials;
  • Maintain accurate and adequate records to monitor and manage job orders, referrals and placements;
  • Enter client information in a timely manner (within 24 hours), to include case notes and status updates;
  • Submit Daily Tracking Sheets (DTS) reflecting daily programmatic outcomes in a timely manner;
  • Work in collaboration with Case Managers and Transitional Coordinators to monitor retention;
  • Coordinate and attend job and resource fairs; 
  • Schedule and/or attend interdisciplinary meetings such as case conferences;
  • Offer presentations about job market and job opportunities to individuals in Fortune’s jail/community-based programs;
  • Establish and maintain rapport with participants’ by scheduling reoccurring appointments;
  • Maintain and monitor confidentiality of participant files;
  • Process and submit all reports and documents accurately and in a timely manner;
  • Establish standards that will ensure appropriate boundaries and suitable behaviors;
  • Remain aware of program statistics and successes, along with labor market data and in-demand jobs;
  • Remain abreast of job market through ONET, Occupational Outlook Handbook and other resources;
  • Be familiar with New York State Occupational and Professional License Guide and New York City Ban the Box law;
  • Attend workforce networking events and trainings to remain informed;
  • All other duties assigned.
  • Minimum of an Associate’s degree preferred or the equivalent experience;
  • Strong resume development ability;  Proven ability to place candidates in sustainable jobs;
  • Adequate computer skills; working knowledge of Microsoft, Excel and PowerPoint;
  • Ability to be flexible- Days/Hours subject to change in accordance with program needs;
  • Must be highly motivated and have excellent verbal and written communication skills;
  • Bilingual in English and Spanish a plus;
  • Must be willing to work in a fast-paced environment with varying demands; Achieve set goals;
  • Time management and organizational skills; Ability to travel throughout the 5 boroughs;
  • Experience working with at risk and/or formerly incarcerated population a plus;
  • Demonstrated experience in the workforce development field, or in a related sales capacity, with a solid, proven job bank/lead list, strong references and familiarity/comfort with working in a quota-driven environment and significant cross-sector job placement experience;
  • Ability to obtain and maintain Department of Correction clearance a plus.


Travel Requirements: 

  • Travel between Fortune Society offices;
  • Travel to offices for meetings and/or trainings;
  • Required to travel throughout the 5 boroughs using public and/or personal transportation;

Physical Demands:

  • Ability to walk and stand for extended period of time.



The Fortune Society is an Equal Opportunity Employer. All qualified applicants will be afforded equal employment opportunities without discrimination because of conviction history, race, religion/creed, color, national origin, sex, age, disability, sexual orientation, gender identity, military status. We seek talented, dedicated individuals from all walks of life who possess a strong commitment to this mission.