Data Analyst
Job Details
LIC - Long Island City, NY
Full-Time Exempt

Title:                          Data Analyst

Unit:                          Employment Services; Education

Reports to:                 Associate Vice President, Programs

Status:                         Full-Time; Regular; Exempt

Location:                   Long Island City, NY 11101

Days/   Hours:          Monday – Friday 9:00am – 5:00pm



Position Summary:

Under the direct supervision of the Associate Vice President of Programs, the Data Analyst supports Fortune Society's programs through evaluation of data related to service delivery and outcomes.  The position involves identifying and determining data point for collection, working with IT staff to insure data collection points are available within the database, generating routine and ad-hoc reports that supports the program by monitoring activities, contract performance and program milestones.


Essential Duties and Responsibilities:

  • Directly, as well as through other relevant staff and interns, run reports and conduct ongoing internal and external analyses using the Agency’s internal Management Information System (MIS) as well as various external contract databases for departments’ related contracts and services;
  • Engage in process documentation, staff training, and regular quality assurance monitoring to ensure accurate database entries in both agency and funder databases;
  • Advise the management of Employment Services and Education Units on performance relative to contract goals, required level of client service,   focus on specific subpopulations (e.g., individuals on Food Stamps), or activities (e.g., employment verification and job retention) in order to help units  produce timely outcomes and achieve required rates and levels of performance;
  • Engage in data analysis and reporting, data visualization, research and evaluation, and development of appropriate qualitative and quantitative methodologies;
  • Coordinate departments’ partnership with the organization’s Evaluation and Quality Improvement (EQI) team and IT teams to develop and update tools that measure client performance and track milestone achievement, and ensure appropriate new report generation and modification;
  • Partner with unit management to insure appropriate employment/retention verification in accord with contract mandates, propound lists of clients in need of verification, and coordinate unit access of third party verification systems;
  • Prepare internal quality assurance reports and surveys (as requested by unit management) for the purpose of monitoring program performance, fidelity to practice, client satisfaction, etc.;
  • Participate in grant development preparation meetings, contract start-up meetings, and contract renewal review meetings related to new or potential contracts;
  • Represent Employment Services and Education Units in board report process and conduct reporting and data analysis requested by senior management; and
  • Perform other duties as assigned.
  • Associate’s degree in public health, human services, criminal justice, sociology or related field preferred with a strong background in statistical analysis and/or data management.  Bachelor’s or Master's degree a plus;
  • Must have a thorough knowledge of MS Office, including Excel at an advanced level that includes the utilization of the Analysis Toolpak;
  • A minimum of two years relevant work experience, preferably in a nonprofit social service setting;
  • Must be detail-oriented with superior analytical skills. Ability to do "big picture" thinking and solve problems in a way that is creative and collaborative;
  • Excellent oral and written communication skills coupled with exceptional people skills;
  • Although not required, knowledge of and proficiency in the following will be useful: SQL, CaseWorthy, query construction, and Visual Basic;
  • Experience with quality assurance and/or quality improvement;
  • Appreciation of Fortune’s work in serving people who have been incarcerated and those who are at risk; and
  • We seek talented, dedicated individuals from all walks of life who possess a strong commitment to the Fortune Society’s mission.  Relevant life experience is a plus.


Travel Requirements May require travel to Harlem, NY office.


Physical Demands:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The responsibilities and requirements listed are representative of the knowledge, skills, minimum education, training, licensing, experience and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.


The Fortune Society is an Equal Opportunity Employer.  All qualified applicants will be afforded equal employment opportunities without discrimination because of conviction history, race, religion/creed, citizenship status, color, national origin, sex, age, disability, sexual orientation, gender identity, military status, predisposing genetic characteristics, victim of domestic violence status or marital status.