As member of the mobile COVID-19 vaccine and/or testing team, the Clinic Assistant serves as the first point of contact and registration for patients. This individual works with a team to reach high-risk and underserved populations to provide access to COVID-19 vaccination and education. The clinic assistant adheres to current guidelines and best practices for COVID-19 vaccination, testing and consents, HIPPA and privacy laws, PPE usage, and hygiene protocols.

Medical Teams International Calling:

Daring to love like Jesus, we boldly break barriers to health and restore wholeness in a hurting world.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Greet patients and assist them in navigating through the vaccination/testing site.
• Provide a warm welcome to each client and promote linguistically and culturally appropriate services by collaborating with the individual, case workers, and personnel to register patients at the testing clinic and answer questions about vaccination and patient navigation through the clinic.
• Record patient details manually, when necessary, into the registration system.
• Provide COVID-19 education and encourage community members to participate in vaccination or testing.
• Assist with patient screening and registration.
• Assist with data entry and documentation into the State Immunization System or registration portal.
• Follow all infection, prevention and control policies and procedures.
• Label and prepare supplies, transport equipment to mobile vaccination sites, and assist with patient navigation at the vaccine clinic.
• Ensure proper disposal of waste (biohazard versus non-biohazard).
• Support safeguarding of program participants and employees through promoting an environment of awareness and upholding the code of conduct provisions of Medical Teams Protection from Sexual Exploitation & Abuse, Child & Vulnerable Adult protection, and harassment-free workplace policies.
• Support with set-up and take-down of clinic and supplies.

Other Duties:

• Additional duties as assigned.
• Utilize volunteers when appropriate.

EDUCATION, LICENSES, & CERTIFICATIONS

Required:

• High School Diploma or GED.

Preferred:

• Active Medical Assistant (MA), Certified Nursing Assistant (CNA), Nurse Technician license.

EXPERIENCE

Required:

• Minimum 1 year experience working with volunteers and data entry.

Preferred:

• Minimum of 1 year experience working or volunteering in the healthcare field such as a MA, CAN, or Nurse Technician, EMT, Paramedic, Emergency Depart Technician, or lab technician.

KNOWLEDGE, SKILLS & ABILITIES

Knowledge:

• Commitment to Medical Teams International Calling Statement and Core Values.
• Understanding of infection, prevention and control measures, policies and processes.

Skills:

• Fluent in Spanish preferred.
• Detail-oriented and organized.
• Moderately skilled with Microsoft Office.
• Skilled with data entry.
• Good interpersonal skills and strong cultural awareness with the ability to communicate with people from diverse backgrounds.

Abilities:

• Ability to work cooperatively and collaboratively with others in a team environment.
• Ability to learn quickly and prioritize tasks.
• Ability to rapidly learn new computer programs and technologies.
• Ability to be flexible and adaptable; ability to work in a rapidly changing environment.
• Ability to represent the organization in a professional manner to donors, volunteers, and the public.
• Good interpersonal skills with the ability to communicate and negotiate clearly and effectively at all levels, taking into account cultural and language difficulties.
• Highly developed cultural awareness and ability to work well in stressful and security sensitive environment with people from diverse backgrounds and cultures.
• Ability to work out of schedule when applicable.
• Ability to travel to various rural locations within Oregon or Washington State on occasion.

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Frequent use of a personal computer, database and digital platforms, and other office productivity machinery, such as a copy machine and computer printer.
• Frequently uses hands, fingers, and arms to reach, handle, touch or feel equipment, medical instruments, materials, computer.
• Frequent communication and exchange of information among colleagues and persons of concern which requires the ability to speak, hear, convey and express oneself.
• Frequent close vision and the ability to adjust focus.
• Occasionally ascends/descends stairs, steps, or ladder
• Occasionally move about inside an office to access file cabinets, office machinery, meet with colleagues, etc.
• The employee must occasionally lift and/or move up to 40 pounds.
• Seldom to occasionally positions self to stoop, kneel, crouch, or crawl.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The noise level in the work environment is usually moderately quiet.
• The employee may be required to travel to remote areas of the world where there are potential health hazards and risks, limited hygiene facilities, extreme hot or cold weather, and very basic living conditions.
• There may be a risk of occupational exposure to blood or other potentially infectious materials (OPIM). Hepatitis B vaccination series is required.