Digital Workplace Specialist
Job Details
KOP Bala Cynwyd - Bala Cynwyd, PA
Full Time
4 Year Degree
Up to 50%
7:30 -4:30 or 8:00-5:00

Fraser Advanced Information Systems has been named to the PA Best Places to Work list for 2020. Being named as a PA Best Place to work is a very prestigious honor as it is only presented to 100 PA companies, and even more impressive, only 30 medium sized companies, which Fraser is classified. We are very honored to be a part of such an impressive list!

Our Digital Workplace Specialist (DWS) is responsible for working with our customers to create and improve their digital workplace experience. The DWS will achieve their sales objective by developing relationships and partnering with customers to evaluate/ assess both their technology requirements, communication, and business goals to develop a comprehensive strategy to meet their short and long-term objectives. The DWS will work closely with the Practice Managers supporting Managed Services and UCS for presale support.



  • Develop a pipeline by adding qualified new prospects by working with our sales team, cold calling, telemarketing, campaign management, ect.
  • Support the services portfolio consisting of comprehensive Managed IT, Security, and Unified Communication and Collaboration to new logo businesses. 
  • Lead customer discovery meetings to uncover and validate clients desired outcomes and technology needs.
  • Create and present sales proposals to decision makers. Close sales opportunities and accurately complete all sales paperwork.
  • Hand off closed opportunities to delivery and customer success teams.
  • Update CRM on a consistent basis in order to manage sales cycle.
  • Continuous education to develop expertise, skills and knowledge by attending virtual or in-person learning.


  • BA/BS degree or related job experience
  • 2-5 years of experience in B2B outside sales, preferably in IT services, Unified Communication, or office technology
  • Demonstrated fearless cold calling, prospecting, and closing of sales
  • Strong client-facing skills and effective selling to an executive, owner and / or decision maker with a consultative approach
  • Entrepreneurial spirit and goal-driven focus - ability to deal with rejection
  • Ability to work autonomously and demonstrate excellent time management skills



  • Competitive compensation salary plus unlimited commissions
  • Company paid trips, awards, incentives and promotions
  • Professional sales environment with opportunities for advancement based on performance
  • Comprehensive benefits package which includes medical, dental, vision, life and disability, vacation, paid holidays, 401k with company match, and expense reimbursement
  • Fraser helps many goal-oriented sales professionals achieve and surpass their goals through industry-leading training, a fun work environment and a very rewarding compensation program.
  • We welcome the opportunity to discuss what the next successful years in your sales career could look like here at Fraser!


    Fraser Advanced Information Systems is a leading provider of office technology solutions and business process automation for 45 years. With clients in all types of industries throughout the Mid-Atlantic region, Fraser helps companies digitally transform their businesses through the Internet of Things and Fraser's Smart Tool Set. Through our Global Support Center based in our West Reading headquarters, Fraser can remotely manage the business processes and equipment of our clients - from copier meter readings to supply replenishment - via the cloud. We provide services in document management, managed print, software solutions and IT and network support, and are an authorized dealer of Sharp and Canon multifunction devices (MFDs), copiers, scanners and fax servers. Fraser is always searching for opportunities to deliver additional value among potential and current customers, working to make ordinary offices extraordinary.