Senior Systems Engineer (Level III)
Job Details
AC8393 West Reading - West Reading, PA
Full Time
4 Year Degree
Up to 25%
7:30 -4:30 or 8:00-5:00
Information Technology

Fraser Advanced Information Systems has been named to the PA Best Places to Work list for 2020. Being named as a PA Best Place to work is a very prestigious honor as it is only presented to 100 PA companies, and even more impressive, only 30 medium sized companies, which Fraser is classified. We are very honored to be a part of such an impressive list!

Job Summary: 

Serve as the senior technical staff member for the ImagEze project and systems engineering group as well as a technical expert for customer facing solutions.  Provide mentorship and guidance to junior team members and act as a direct representative of the Director of Managed Services. Also, assist all customers with achieving their business technology goals through engineering excellence and professionalism.



  • Documenting designs and policies associated with system infrastructure
  • Working with network infrastructure (routers, switches, etc.) including WAN operations, firewall, and wireless technologies
  • Serve as Project Lead for customer facing projects
  • Mentoring junior members of engineering team as appropriate
  • Working in the field at several locations per day

Technical Skills:

  • Supporting and architecting a Windows 2012/2016 infrastructure including, Active Directory, DNS, WINS, DHCP, File / Print, IIS, RADIUS, WSUS and terminal services (Citrix).
  • Maintaining and designing an Exchange, SQL WSS/MOSS, SharePoint environment and other big iron Microsoft services.
  • Implementing unfamiliar/new technologies from third parties.
  • Spam filtering either through a SaaS solution or other means.
  • Backup and recovery of systems via third party or native tools. This includes archiving to media such as tape, disk and cloud.
  • Troubleshooting network issues from a server / desktop perspective.
  • Exchange 2010/ 2013/Exchange Online Office 365, including implementation and support of a highly available messaging infrastructure.


Business/Professional Skills:

  • Professional appearance and presentation
  • Effectively and efficiently carry out written and verbal job-related instructions, with or without supervision
  • Exercising sound judgment when evaluating situations, when offering positive suggestions, and when making decisions
  • Maintaining acceptable attendance/punctuality standards
  • Maintaining quality and quantity work standards
  • Responding to inquiries and/or complaints in a timely and professional manner



  • BS/BA in computer science, engineering, or relevant field; MS/MA preferred
  • Professional Certification (e.g. CCNP, CCDP..)


  • Minimum 7 years’ experience in Information Technology or related fields
  • Experience in analysis, implementation and evaluation of IT systems and their specifications
  • Experience with ticketing/monitoring software (ConnectWise, Kaseya)


  • Sound understanding of computer systems (hardware/software), networks etc.
  • Excellent organizational and leadership skills
  • Outstanding communication abilities
  • Excellent interpersonal skills and able to work as a productive member of a team
  • Ability to coordinate multiple tasks simultaneously
  • Demonstrated capability to achieve results under pressure
  • Manages time effectively and according to priorities
  • Effectively achieve project related results


  • Salary - $80,000 - $110,000
  • Company incentives and promotions
  • Professional environment with opportunities to grow and advance based on performance
  • Outstanding training program with industry leaders
  • Comprehensive benefits package including medical, dental, vision, life and disability insurances, paid vacation, paid holidays, 401k with company match and expense reimbursement