14-Keyholder-Kenwood, OH
Job Details
Entry
Plaza Art Kenwood - Cincinnati, OH
Full Time
None
Retail
Description

Responsible for assisting the store manager in store operations, staff training and providing excellent customer service in selling art materials and custom frame design.

RESPONSIBILITIES

  • Accountable for opening and closing the store following procedures documented in the company procedure manual.
  • Responsible for monitoring the transfer of the bank deposit from the store to the bank and reviewing the returned bank deposit receipts for its accuracy.
  • Responsible for supervising and monitoring the job performance of the staff.
  • Contribute to the training and development of new employees.
  • Manage inventory, which includes inventory counts, adjustments, shelf- labeling and price changes to control product price and volume accuracy.
  • Maintain knowledge of product availability to increase sales and provide customer satisfaction.
  • Design custom framing to enhance the company’s commitment to provide customers with a professional creative service.
  • Assist customers with product purchasing.
  • Facilitate special orders and store transfers of requested items from other store locations.
  • Be aware of special sales and promotions and impart that information to the customer.
  • Receive cash, credit or debit charges, check payments and redeem gift certificates from customers to purchase merchandise.
  • Handle returns and exchanges.
  • Create invoices for store charges.
  • Receive shipped merchandise by matching receiving work sheets with the product.
  • Maintain a professional demeanor when relating to superiors, coworkers and customers.
  • Comply with company policy and procedures.
Qualifications

SKILLS/ COMPETENCIES

  • Must have excellent written and oral communication skill
  • Demonstrate the ability to lead and motivate a staff.
  • Possess interpersonal skills crucial for relating with superiors, coworkers and customers.
  • Capable of handling multiple tasks, is self-directed and detail-oriented; relish autonomy.
  • Demonstrate the ability to execute a plan with confidence and flexibility.
  • Demonstrate trustworthiness and good judgment in decision-making.
  • Possess the aptitude for learning procedures and the ability to instruct others in the same.
  • Must possess stamina.
  • Must be computer literate and possess basic arithmetic skills.

EXPERIENCE

  • The successful candidate should have previous experience in retail store operations, customer service, staff supervision and an art materials background.

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