Why work for us?
At Childress Klein, we are reimagining real estate. Together, we help our clients, investors, and the communities that we work in create environments that facilitate a better-connected, smarter, and more prosperous world. We are mindful of the mark our developments leave on the cities in which we live and work. As such, we strive to give back to our communities through charitable efforts, and by delivering sustainable solutions aimed at helping clients and communities become more resourceful, resilient, and regenerative. When you join the Childress Klein team you discover a culture that prioritizes commitment, communication, and acceptance. We make it a point to invest in our employees through personal and professional development opportunities. We don’t want this to just be your job, but the start of your career!
What you’ll be doing:
The Property / Facility Manager will oversee and be accountable for the day-to-day management of an 800,000 sf, 30 story high rise office property in uptown Charlotte. The job functions include financial management and budgets, monthly reporting, oversight of repairs and maintenance, direct oversight of service vendors, project management and client and occupant / tenant relations. This position will also provide direct assistance to the Senior Property Manager.
What you’ll be responsible for:
Property, Project and Vendor Management:
- Proactively monitor the overall results of the property management services and coordinate key personnel within the on-site team.
- Manage the day-to-day operational services of specified properties
- Direct, manage and support contracted (third-party) service providers including:
- Carpet Cleaning
- Landscaping (interior and exterior)
- Janitorial Services
- Finishes maintenance (carpet, stone, wood)
- Pest Control
- Elevator Maintenance
- Window Cleaning
- Waste Removal and Recycling
- Establish specifications and procedures for day-to-day and long term operations
- Ensure all applicable codes, permits and laws are being implemented and followed
- Ensure that correct square footage, specifications and other property information is communicated to key personnel and vendors
- Regularly inspect all areas of the property to monitor condition of finishes, and ensure completion of maintenance and repair projects.
- Manage repair and maintenance projects
- Monitor tenants and enforce tenant leases as necessary
- Actively engage in the management of building emergencies by taking lead if necessary to troubleshoot, provide solutions and be on point for communications with tenants or client.
- Oversee invoice processing, vendor engagement and purchase order coordination
- Prepare and managed property operating expense budgets
- Proactively manage operations accounts including forecast and variance reporting
Client and Tenant Relationship Management:
- Establish and maintain contact with key managers and ensure frequent communication with key personnel
- Ensure special work requests from tenants meet tenant and client expectations
- Ensure appropriate information is communicated to tenants, clients and Advisory Team members
- Coordinate meetings to review building services on a regular basis
- Work with client on churn and project issues to maintain building standards
- Develop and implement follow up plans to tenant surveys.
- Ensure monthly property management reports are complete and up-to-date
- Ensure all client requested reports are conveyed in a timely manner
What we need from you:
- A Bachelor’s Degree in business or a related field from a four-year college or university preferred.
- Three or more years’ experience in management role with a service-oriented business, preferably in the real estate industry; or equivalent combination of education and experience.
- Valid driver’s license to drive to company functions and meetings. At least one industry credential preferred (RPA, CPM, LEED AP/GA, or similar).
- Proficient user of Windows operating systems, advanced skills in PowerPoint and Outlook, and advanced skills in Word and Excel required. Use of Share Point as a working tool preferred.
- Ability to read and comprehend instructions, correspondence, and memos.
- Ability to effectively communicate with superiors, vendors, tenants, divisions, and the general public.
- Ability to communicate clearly and effectively both orally and in writing, present a professional image at all times, gain the trust and confidence of others, work cooperatively with a variety of individuals, and always project a positive attitude.
- Ability to handle sensitive human resource and policy issues.
- Reliable transportation is required, as is the ability to work overtime and to take calls at any hour of day or night.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The employee will spend a large portion of his/her time at a desk, although the employee will also spend time traveling in and around commercial office property and associated grounds.
- While performing the duties of this job, the employee is frequently required to stand, walk, sit, write, type, talk, and hear.
- The employee is occasionally required to, reach with hands and arms, and climb or balance. The employee must occasionally lift and/or move up to 25 pounds.
- Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The property manager will typically work in a professional office environment and will be exposed to a variety of areas within a commercial office building, including back-of-house equipment rooms, loading docks, and parking garages.
- While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and outside weather conditions.
- The noise level in the work environment is usually moderate.
What we have to offer:
- Medical, Dental, & Vision Insurance
- Flex Spending & Dependent Care Accounts
- 401(k) Retirement Savings Plan
- Paid Vacation & Holidays
- Paid Leave of Absence Options
- Tuition Reimbursement
- Employee Assistance Program
- Employee Wellness Program
- Gym Membership Discounts
- Mentorship Programs
- And much more!
Childress Klein is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.