Marketing & Sales Manager
Job Details
Magic Springs - Hot Springs, AR

SUMMARY: Magic Springs Theme & Water Park is seeking a Marketing & Sales Manager that thrives in a team environment and consistently provides great customer service. The Manager will be part of a small team that is responsible for all group sales programs,season pass campaigns, social media, concert coordination & management, guest experience, community and media relations and all internal park communications. If you enjoy working in an exciting and fun environment, this is the place for you. Magic Springs Overview: For 44 years, Magic Springs Theme & Water Park has been a family destination, creating memories worth repeating. Located on the fun side of Hot Springs, it is Arkansas’ only theme and water park. Magic Springs is open late April through October and offers over 30 rides, slides, and attractions. REPORTING: This position reports directly to the Director of Marketing and Sales. LANGUAGE SKILLS: • Have the ability to interact with others in a mutually courteous and professional manner. • Have the ability to effectively present information to others, from line employees to top management. REASONING ABILITY: • Have the ability to understand interpret a variety of instructions furnished in written, oral, diagram or schedule forms. • Recognize client, colleague, and guest issues and proactively assist or seek assistance. DUTIES AND RESPONSIBILITIES: • Assist the Director of Marketing & Sales with administrative support such as Constant Contact emails, contracts, and reports. • Manage and delegate duties to Sales Representatives & Seasonal Marketing & Sales Assistant • Coordinate the day-to-day oversight of group bookings and assist with support on day-of visit. • Maintain charitable donation program. • Maintain database and financial records group events and inquiries. • Assist in booking, coordinating, and managing concerts • In conjunction with the Marketing & Sales Director, assist with execution of various marketing events within the park including content generation through film and photo shoots, private events, company picnics, press events and in-Park marketing. • Update and assist with weekly season pass and group sales reports as needed. • Assist Marketing & Sales department with various tasks such as social media maintenance, digital marketing opportunities, and promotional programs. • Aid in content creation and creative copywriting. • Special projects as assigned by Director of Marketing and Sales. • Ensure a safe working environment; inspect and correct work areas on regular basis; report all workplace injuries and concerns immediately. • Ability to recognize problems and to creatively and immediately find solutions. • All duties and responsibilities must be performed according to Magic Springs policies and procedures.


PREREQUISITES: • Excellent communicator that can both understand and interpret written and verbal instruction. • Proficient Microsoft Office skills, including Excel, Word, Outlook, and PowerPoint. • Possesses basic understanding of social media practices including the use of mainstream social media platforms. • Basic understanding of event coordination and strong organizational skills. • Experience with client and customer management, communicating sometimes complex ideas to clients and guests, and maintaining effective client, colleague, and guest communications. • Graphic design abilities, including basic understanding of Adobe software and photography preferred but not required. PHYSICAL REQUIREMENTS: • Ability to lift up to 50 lbs. • The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. • Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer. • Position requires sitting, standing, and walking with occasional stooping, reaching, kneeling and crouching/ squatting. LOCATION AND WORK ENVIRONMENT: • This position is located at the theme & water park in Hot Springs, AR • This is a full-time position. SCHEDULE • Available to work weekdays, seasonal weekends, and some holidays Magic Springs is an at-will employer. This job description is not designed to contain nor be interpreted as a comprehensive account of all the responsibilities and/or qualifications required of an employee assigned to this job. These job duties may be subject to change at any time. Our Company is committed to equal employment opportunity.