Investment Assistant
Job Details
AVB Bank Downtown - Broken Arrow, OK
Full Time


The Investment Center provides investment brokerage and advisory services for current and potential bank customers. This position supports the Investment Officer and Investment Representatives in day-to-day administration and is a key contact and information point for the Investment Center.

Primary Responsibilities

  • Manage calls from prospective clients, including scheduling appointments, answering basic questions, and coordinating referrals
  • Conduct research needed to assist clients, answer their questions, and resolve problems
  • Assist the Investment Officer by preparing forms, such as withdrawal orders, transmittals, and transaction requests
  • Review new account paperwork for accuracy of information, and ensure all proper account documentation is filed and organized prior to finalizing a transaction
  • Receive and track Investment Center referrals
  • Proactively follow up on account and asset transfers (ACH and direct) and perform general account maintenance
  • Complete and record Investment Center monetary transactions
  • Maintain tickler system for future client contact and follow-up
  • Track existing client files and assist the Investment Officer with scheduling needed account reviews
  • Prepare illustrations to be used in client presentations
  • Communicate as necessary with mutual fund companies and LPL/AVB
  • Maintain compliance files, following all established audit and compliance procedures
  • Perform office support and administration duties such as answering phones, distributing mail, and stocking supplies
  • Prepare reports as necessary to support Investment Officer
  • Notarize documents as required
  • Complete all required bank and Investment Center training as assigned
  • Other duties as assigned for the efficient and effective operation of the Investment Center and the back

Education and Experience

  • Intermediate proficiency with MS Windows and MS Office Suite
  • Intermediate math, analysis, problem solving, and communication skills
  • At least two (2) years experience in customer service and office administration
  • High school degree or equivalent required. Post-high school education (college/technical school or certificate programs) in business, financial services, or related field preferred
  • Experience working in a broker dealer or investment advisory office preferred

Physical Requirements

Time spent standing: Minimal

Lift (weight): Max 10 pounds Frequency: Minimal

Motion: Bend, Sit, Squat, Reach, Lift arms above head

Functional Requirements: Visual Acuity, Audio Acuity, Manual Dexterity, Speak/Read/Write English, Ability to efficiently process data, discern patterns, and recognize inconsistencies in information.