TRIO Student Support Services Project Director
Job Details
Maryville College - Maryville, TN
Full Time


Job Title: TRIO Student Support Services Project Director

Department: Academic Affairs

Reports To: Assistant Dean for Academic Success

FLSA Status: Exempt

Job Code: F-2


Summary: The TRIO Project Director (PD) holds a full-time, 12-month management position. The PD provides administrative leadership and oversight for the student support services program. The PD must demonstrate understanding of the liberal arts model of education and adhere to College policies and U.S. Department of Education TRIO Student Support Services grant requirements.


Essential Duties and Responsibilities include the following:


Administer the proposed TRIO Student Support Services program within the scope of the Colleges rules and regulations and in accordance with the terms of the grant from the U.S. Department of Education.


Identify and select participants, in consultation with the Associate and Assistant Deans, Admissions, Financial Aid, Disability Services, and the Registrar.


With support from the SSS Administrative Assistant, be responsible for gathering, maintaining, interpreting, and disseminating records related to the performance of individual participants and the project overall.


Manage student participants records with Student Access or similar tracking software, preserving confidentiality with secure username and password; safeguarding participant paper files in a locked storage room.


Supervise all grant activities and meet weekly with Student Support Services staff to analyze and evaluate the progress of grant activities.


Evaluate and track measures for project objectives and activities by compiling, submitting, and analyzing student data on a monthly basis.


With support from project staff, complete and submit, in accordance with ED instructions, the Annual Performance Report (APR).


Manage the program budget for each fiscal year, following College and federal processes and procedures. Prepare and submit fiscal reports, as requested or required.


Oversee daily, weekly, and monthly expenditures and account balances.


Initiate purchase orders that will be processed by the Administrative Assistant, review and approve purchase orders based on availability of funds and allowable expenditures under the TRIO Student Support Services guidelines.


Provide a supportive environment that encourages cooperation, creativity, communication, and support among staff and participants in the TRIO Student Support Services program.


Maintain and sign time sheets for non-exempt staff as part of the biweekly payroll.


Conduct annual project staff performance evaluations with the Academic Coaches and Administrative Assistant (May and June).


Evaluate Peer Leaders for SI and Study Buddy sessions at the end of each semester (December and May).


Lead the Student Support Services Advisory Committee.


Plan, coordinate, and facilitate program-sponsored events in collaboration with project staff, including travel to cultural events and college tours, as needed.


Provide input to the Director of the Career Center for CFS Coachs annual performance evaluation.


Coordinate collaborative activities between the TRIO Student Support Services program and other departments and programs across campus serving similar populations, including the Academic Support Center, Financial Aid, Student Affairs, Counseling, faculty, Center for Diversity and Inclusion, Black Student Alliance, MC Pride, Latino Student Alliance, and Student Veterans Association, and the campus Bonner Program, among others.


Connect with area community college TRIO SSS programs. Network through the TRIO community (i.e. TRIO listserv, COE conferences) to recruit transferring students from community colleges to Student Support Services at Maryville College.


Participate in college-wide initiatives and other campus retention activities. Serve on Institutional committees as required by the TRIO Student Support Services grant or as assigned.


Maintain a student caseload; allocate appropriate caseload assignments to full- and part-time project staff.


Assess students needs, plan interventions, set goals, provide academic and pathway coaching, conduct thorough follow-up procedures.


Perform other duties as assigned.


Ability to work well with others.


Regular attendance is required.


Supervisory Responsibilities:

Supervises all other staff and student worker(s) in department.


Qualifications: Minimum of masters degree in counseling, psychology, educational psychology, social work, college student personnel or related discipline. Three or more years of case management experience; preference for Licensed Clinical Social Worker. Training in retention strategies/best practices for underrepresented students; program development and management; grant management and reporting; and budgeting, monitoring expenditures, recordkeeping, and report preparation. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Certifications and Licenses: Must be able to attain a Tennessee Driver's License. 

Language Skills:

Ability to read and comprehend complex instructions, lengthy correspondence, and memos. Ability to write formal correspondence. Ability to effectively present information in one-on-one, small and large group situations to customers, clients, and other employees of the organization. Ability to communicate effectively with multiple constituencies.

Mathematical Skills:

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume and increasingly sophisticated statistical analyses. Ability to apply concepts of basic algebra and geometry.

Reasoning Ability:

Ability to solve practical and logistical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills:

Experience on both PC and Macintosh platforms and associated peripherals.

Working knowledge and experience with a variety of software applications including Microsoft Office suite and similar office suites, multimedia, graphics, presentation, and Web development.

Familiarity and working knowledge of network fundamentals as they apply to the interface between academic computing and the college network.

Other Skills and Abilities:

Ability to work cooperatively with a wide variety of people and to train both technical and non-technical users is essential.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, sit, use hands to finger, handle, or feel objects, tools or controls. The employee is regularly required to talk and hear and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.